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citizenM Zürich

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room | Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Talacker 42, Zürich, 8001
  • Swiss Casinos Zurich
    ‪3 min walk‬
  • Bahnhofstrasse
    ‪3 min walk‬
  • Paradeplatz
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪26 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Zürich

4-star hotel in Old Town Zürich
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 5 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands.

CitizenM Zürich is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1000 reviews" "
Rating 8 - Good. 189 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very funky but in a good way! Convenient for the station
Stayed 1 night in Oct 2024

8/10 Good

Nila

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient location all centrally located Staff very helpful & friendly. Lights unique with many features. Bathroom shower needs replacement, had a musty steel
Stayed 2 nights in Oct 2024

8/10 Good

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent, however, make it easier to get into the bed on the wall side, ie: does the table at the end of the bed really need to be that big?
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection is great and open at 6:00 AM which makes convenient for our next trip to Luzern. Thanks a lot!
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything and people are very accommodating
Stayed 2 nights in Oct 2024

10/10 Excellent

Genila

Liked: Cleanliness, staff & service
Nice property
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient location, very clean, friendly staff, modern, though the basic rooms are very small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very convenient location. The staff are all very friendly and helpful. The rooms are super comfortable and well designed. The rainfall shower was perfect after a 10 hour flight. Thank you for a great stay in Zurich!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC super hot, bes was uncomfortable
Stayed 3 nights in Oct 2024

10/10 Excellent

PAUL

Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Crit, Weiden

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The iPad use was not worth it. Too many times it froze and simplicity of buttons and switches is so much nicer than waiting on an iPad to control everything. The room 102 had waisted space after the window. We did not understand why. The food was excellent for breakfast and the staff top notch. Wonderful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for either business or pleasure. Checking in was very easy and the staff were very helpful with information. The hotel is modern and spotless. The lounge is a great place to work or to wile away a rainy afternoon. We really enjoyed it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The bartender, Julio, was the best!
Stayed 3 nights in Oct 2024

10/10 Excellent

UcheChukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean hotel
The hotel is super clean with amazing friendly staff, and eco-friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Frances

Stayed 2 nights in Oct 2024

10/10 Excellent

Pierre

Stayed 3 nights in Sep 2024

8/10 Good

Sheila B

Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to get into bed when placed next to the window. Could have used a little more space for luggage.
Stayed 1 night in Oct 2024

8/10 Good

Hillary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern atmosphere. Clever accommodation. Small and clean. All we need.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in a CitizenM hotel and what a cracker this one was.
Stayed 1 night in Oct 2024

8/10 Good

Sif

Stayed 1 night in Sep 2024

8/10 Good

Charlotte

Stayed 2 nights in Sep 2024