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Crowne Plaza Zürich by IHG

4.0 star property

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Photo gallery for Crowne Plaza Zürich by IHG

Property amenity
Lake
Exterior
Reception
Daily buffet breakfast (CHF 29 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
$152
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
420 Badenerstrasse, Zürich, ZH, 8040
  • Place, Letzigrund Stadium
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪4 min drive‬
  • Place, Swiss National Museum
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(17 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(11 reviews)
  • 393 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(25 reviews)
  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(16 reviews)
  • 188 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(67 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Zürich by IHG

4-star hotel in Zürich Center
Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and self parking. Housekeeping is available on request.
Crowne Plaza Zürich by IHG offers 365 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Zürich by IHG features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the indoor pool at a partner property. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Hotel Restaurant - This restaurant specializes in Latin American cuisine and serves lunch and dinner.
Bar - This bar specializes in Modern European cuisine and serves light fare only. Open daily.
Restaurant West - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (CHF 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Hotel Restaurant
  • Restaurant West

Things to do

  • Fitness classes
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Crowne Plaza Zürich by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 471 out of 1007 reviews
Rating 8 - Good. 351 out of 1007 reviews
Rating 6 - Okay. 104 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Stayed 2 nights in Jun 2025

8/10 Good

Maheen

Located within walk to tram and near a couple of cool neighborhoods. Expensive stay in a minimalist room. Friendly service.
Stayed 3 nights in Jul 2025

10/10 Excellent

haf

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and nice bathroom & toiletries. UK, EU and Swiss sockets in room! Good breakfast although expensive. Location not central but regular trams nearby.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent gym

Friendly and helpful front desk staff. An excellent gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Stayed 1 night in Jun 2025

8/10 Good

BERTRAND

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is about 25 minutes from the airport and strategically located in the middle of the city of Zurich. Staff is courteous. We arrived an hour early for check-in. However, check in fee still charged and not waived. Rooms are clean. There is air conditioning. There are 2 onsite restaurants that serve very good food. I would still recommend based on location
Stayed 2 nights in Jun 2025

8/10 Good

Elías, Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Very good bar. The rooma were good. But the area around the hotel is not beautiful.
Stayed 2 nights in Jun 2025

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioned room with small balcony with sea view. Breakfast was superb and staff really helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Satish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't use any other facilities, so I can't comment on them. The location is good
Stayed 2 nights in Jun 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 7 nights in Jun 2025

2/10 Terrible

Hardeep

Stayed 2 nights in Jun 2025

10/10 Excellent

Naresh Kumar

Stayed 4 nights in Jun 2025

10/10 Excellent

Hailey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place! My only complaint would be that there was construction so it was a little loud at times, but nothing I couldn’t sleep through in the morning!
Stayed 1 night in Jun 2025

8/10 Good

Grace Ka Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, service is very good. Hotel is a bit far from the closest tram station. At least a 5 minute walk from hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Michael

Traveled with family
Great location, clean, comfortable, and the staff was very helpful
Stayed 2 nights in May 2025

8/10 Good

Hemchandra

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very small rooms. No shopping near by, had to take a tram to Bahnhofstrasse for shopping. Breakfast was very good though
Stayed 2 nights in May 2025

8/10 Good

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all around
Stayed 1 night in May 2025

8/10 Good

Louissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite dark room's overall good

Stayed 3 nights in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. The staff were very helpful and friendly. The location was not the best, a bit far from town and local activities. But, was accessible by tram and/or uber.
Stayed 3 nights in May 2025

8/10 Good

Peggy

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff very helpful , rooms very clean , A bit noisy at night but overall very nice
Stayed 1 night in May 2025

10/10 Excellent

Harrison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Bernard

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025