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Junior Suite w/Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Master Suite w/Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Master Suite w/Balcony, Including New Year Dinner & Party at Soul Street

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxe XL Suite with Balcony - New Year's Dinner & Party at Soul Street

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxe XL Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The following facilities will be closed during the winter:

  • One of the swimming pools

Property Features

In addition to a full-service spa, FIVE Zurich - Luxury City Resort features an indoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center. This luxury hotel also offers a seasonal outdoor pool, a fitness center, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

FIVE Zurich - Luxury City Resort has designated areas for smoking.

  • Number of indoor pools - 1
  • Organic food
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • Business center
  • Vegan menu options available
  • Covered parking
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • Valet parking (surcharge)
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Bicycle parking available
  • Airport transportation - pickup (surcharge)
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 149
  • No accessible shuttle
  • Front entrance ramp
  • Elevator door width (inches) - 43
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 109
  • Full-service spa
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Vegetable garden
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Ballroom
  • Banquet hall
  • Vegetarian breakfast available
  • Television in common areas
  • Living plant wall
  • Wedding services
  • Garden
  • Multilingual staff
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

FIVE Zurich - Luxury City Resort offers 149 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 48-inch LED televisions come with digital channels. Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desk chairs and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • TV size: 48
  • TV size measurement: inch
  • LED TV
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Composting
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Mini-fridge
  • Toothbrush and toothpaste available on request
  • Desk chair
  • WiFi speed 50+ Mbps
  • Energy-saving switches
  • Area rug/s in room

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Soul Street Zurich - Onsite restaurant.

The Penthouse Zurich - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation, per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 55 for adults and CHF 25 for children
  • Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
  • Covered self parking fee: CHF 30 per night
  • Covered valet parking fee: CHF 30 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions.

Grey water recycling system

Service animals are allowed

Service animals are exempt from fees/restrictions

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

UnionPay

Guest education on local ecosystems and culture

Comprehensive food waste policy

Cashless transactions are available

Comprehensive recycling policy

Contactless check-out is available

Mobile key entry is not available

Staffed front desk

Contactless check-in is available

No cribs (infant beds) available

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 40 per pet, per night
  • Service animals are welcome, and are exempt from fees

We should mention

The seasonal pool will be open from May 09 to September 01.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • FIVE Zurich
  • Five Zurich Luxury City Zurich
  • FIVE Zurich Luxury City Resort
  • FIVE Zurich - Luxury City Resort Hotel
  • FIVE Zurich - Luxury City Resort Zürich
  • FIVE Zurich - Luxury City Resort Hotel Zürich

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Hotel Reviews

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