6/10 Okay
Jennye
Apr 15, 2025
Disliked: Property conditions & facilities, room comfort
Shower was a disaster!!
Upon checkin I was very excited for my room, the location, and our planned stay. After unpacking for our 5 night stay, I took a well needed shower. First the shower head was leaking out the side, so I thought I’ll finish this shower and then notify maintenance. It progressively got worst and eventually lead to the shower head blasting off into my head. Leaving me with a bruise and headache while covered in soap. The shower hose went everywhere leading to a bathroom covered in water. After hosing myself off, I went to the lobby where they proceeded to change my rooms but not really being apologetic to the situation. I had expected the manager to followup with me which they did not. They moved us to a bigger room but one without the balcony that I loved the most. Later on in my stay I had maintenance come by without requesting anything and had them open the door unannounced and without knocking. The location is what really made this special. I would stay here again for the location and just have very low expectations of the staff and maintenance.
Jennye
Stayed 5 nights in Apr 2025