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Boutique Hotel Helmhaus Zurich

4.0 star property

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Photo gallery for Boutique Hotel Helmhaus Zurich

Exterior
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Front of property
Reception
Boutique Relax Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Schifflaende 30, Zürich, ZH, 8001
  • Grossmuenster
    ‪2 min walk‬
  • Bellevue Square
    ‪3 min walk‬
  • Zurich Town Hall
    ‪4 min walk‬
  • Zürich (ZRH)
    ‪34 min drive‬

Room options

View all photos for Family Room

Family Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Room

  • 452 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Boutique Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Boutique Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Boutique Queen Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Boutique Queen Room

  • 183 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Boutique Relax Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Boutique Relax Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Boutique Triple Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Boutique Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Front of property

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About this property

Boutique Hotel Helmhaus Zurich

4-star hotel in Old Town Zürich
This smoke-free hotel features coffee/tea in a common area, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite.
Boutique Hotel Helmhaus Zurich offers 24 air-conditioned accommodations with iPads and minibars. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Boutique Hotel Helmhaus Zurich features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities.

Boutique Hotel Helmhaus Zurich is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

English, French, German, Hungarian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 22 per person
  • Coffee and tea in common areas

Family friendly

  • Children's games
  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Built in 1356
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPad

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CHF 22 per person
  • Nearby parking fee: CHF 45 per night(1312 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: due to local environmental regulations and the historic status of the building, this property's air conditioning system is subject to temperature limitations and may not be available if the outside temperature is below 71 degrees Fahrenheit (22 degrees Celsius).

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Helmhaus
Helmhaus Hotel
Helmhaus Zurich
Helmhaus Swiss Quality Hotel Zürich
Hotel Helmhaus Swiss Quality
Helmhaus Swiss Quality Hotel Zurich
Helmhaus Swiss Quality Hotel
Helmhaus Swiss Quality Zurich
Helmhaus Swiss Quality
Helmhaus Swiss Quality zürich

Boutique Hotel Helmhaus Zurich Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 438 out of 605 reviews
Rating 8 - Good. 142 out of 605 reviews
Rating 6 - Okay. 20 out of 605 reviews
Rating 4 - Poor. 4 out of 605 reviews
Rating 2 - Terrible. 1 out of 605 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Babak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience
The staff are extraordinary
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann, lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent, the room was spacious and lovely and the breakfast was delicious. We would absolutely stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ibzan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and rooms were very clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Three days in Zurich
The hotel was meticulously clean and located in the best possible location in Old Town Zurich. Close to everything in a safe area with only 10 minute walk to Lake Zurich. The rooms were a bit on the smaller size but the decor and comfort on the beds were excellent. The staff were especially helpful and friendly and were ready to assist on places to go and where to dine.Your staff member Paul was especially helpful with recommendations.
Stayed 3 nights in Sep 2024

4/10 Poor

Sridhar

Traveled with family
Disliked: Cleanliness, room comfort
Very tiny room decently appointed but it is neither boutique nor a resort
Stayed 3 nights in Sep 2024

10/10 Excellent

marsha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. My special thanks to Christiana, Mariana and Paul. We need it again. Marsha
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Barak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property that was right in the middle of the most touristy area of town, walking distance to everything we wanted to see. Checkin and checkout were a breeze. The rooms were family style with 2 separate hotel rooms and an adjoining small foyer. It was a great solution to traveling with our 2 kids. We actually would have had enough space for 5 with the extra bed they set up and the 2 queen beds. The breakfast was amazing and we were treated so nicely by the attendant. Would most definitely repeat of we returned.
Stayed 1 night in Aug 2024

10/10 Excellent

Akhil, College Station

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property ..excellent customer service.Cant rave enough about this property.
Stayed 3 nights in Aug 2024

10/10 Excellent

leena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.Love the location. Can’t fault the service. From front desk reception to breakfast restaurant everyone friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

MARK A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for families!
Hi, the lobby and the lobby bathroom is very small so it is a bit inconvenient to change clothes if you are coming directly from your flight prior to check-in. Other than that, I have only positive things to say. Very spacious rooms. Modern bathrooms. Excellent service at the front desk. Great area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sandy

Stayed 1 night in Jul 2024

10/10 Excellent

brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located, small boutique hotel. Service was superb, and our Family Suite (2 adjoining rooms with an external door) was brilliant.
Stayed 3 nights in Jul 2024

10/10 Excellent

Metin

Stayed 1 night in Jul 2024

10/10 Excellent

Lilian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything the Boutique Helmhaus Hotel has to offer, from the exceptionally warm reception of the staff to the delicious breakfast buffet to the convenience of the location (to tram and trains, and to various sites along the Limmat River, enabling us to see as much of Zurich Old Town as possible in less than a day). Staying at Helmhaus made a great start to our 1-week Switzerland adventure.
Stayed 1 night in Jul 2024

4/10 Poor

Ella

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is not as advertised the location is good and the staff are nice the rooms are old and need a refurb if give this hotel a 2 star rating I feel ripped of i did not sleep for nights and moved room 3 times
Stayed 2 nights in Jul 2024

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay .. with a restrained elegance.. helpful staff and great position by the river
Stayed 2 nights in Jul 2024

8/10 Good

Hemalkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and pleasing. One of the bathrooms in the room was very small. Part of the ceiling was low which meant we have to be careful while walking around. Elevator is too small which means multiple trips with luggage. Hotel is very close to tram stop which helps. It is located within old town and shopping areas.
Stayed 2 nights in Jul 2024

10/10 Excellent

Morven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, excellent stay. Great walkable location perfect for exploring Zurich, very comfortable rooms, and helpful front desk
Stayed 1 night in Jun 2024

8/10 Good

Deb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, so delightful! We all were able to sleep well, great location for walking around the Old Town. The only issue was parking and getting our luggage to and from. We appreciated the staff and would love to return one day!
Stayed 2 nights in May 2024

10/10 Excellent

Yatin, San Mateo

Stayed 2 nights in May 2024