Beginning of main content

Family Triple Room, 3 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center, 2 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

HOTEL illuster - Urban & Local is a smoke-free property.

  • Express check-in
  • Use of nearby fitness center (discount)
  • Rooftop garden
  • Elevator
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Front desk (limited hours)
  • Covered parking
  • Business center
  • Secured parking
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Limo or town car service available
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Total number of rooms - 60
  • No accessible shuttle
  • Accessible airport shuttle
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Number of accessible parking spaces 4
  • Coffee/tea in common areas
  • Shopping mall on site
  • Registration desk height (inches) - 40
  • Registration desk height (centimeters) - 100
  • Rooftop terrace
  • Elevator door width (inches) - 31
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 80
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 1973
  • Electric car charging station
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Garage
  • Garden
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

HOTEL illuster - Urban & Local offers 60 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and portable fans. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Bathtub only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 42
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Electric kettle
  • Portable fan
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Netflix
  • Number of beds 3
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Electrical adapters/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Closed captioned TV
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Number of days between bed sheet changes: 3
  • WiFi speed 25+ Mbps

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Ustaria - Overlooking the garden, this bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.

Ustaria Bar & Terrace - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Fishing nearby
  • Windsurfing nearby
  • Playground on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 22 for adults and CHF 11 for children
  • Airport shuttle fee: CHF 80.00 per person (one-way)
  • Covered self parking fee: CHF 9 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 10:00 PM

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Google Pay and Apple Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Air conditioning is not provided

Onsite parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Air conditioning is not provided. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

One child stays free

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Credit card pre-authorization

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Car not required

Pets allowed in specific rooms only

Host will greet you

Property does not follow sanitization practices of any association

Staffed front desk

Events/parties not allowed

LGBTQ friendly

Smoke detector

Mobile payments

Service animals are allowed

Service animals are exempt from fees/restrictions

Apple Pay

Guests must provide proof of COVID-19 vaccination

Front desk opens daily at 6:30 AM

Front desk closes daily at 10:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 6

Social distancing measures are in place

Google Pay

Contactless check-in is not available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CHF 15 per pet, per night
  • 1 total pets
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Garni Illuster
  • Hotel Garni Illuster
  • Hotel Illuster
  • Hotel Illuster
  • HOTEL illuster Urban Local
  • Illuster Urban & Local Uster
  • HOTEL illuster - Urban & Local Hotel
  • HOTEL illuster - Urban & Local Uster
  • HOTEL illuster - Urban & Local Hotel Uster

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?