Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, express check-in, and a garden.
Hotel Tilia offers 21 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This Uster hotel also offers a terrace, a garden, and coffee/tea in a common area. Onsite parking is available (surcharge).
Hotel Tilia is a smoke-free property.
Languages
Chinese (Mandarin), English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Covered self parking on site (CHF 9 per day)
Wheelchair-accessible parking available
Food and drink
Coffee and tea in common areas
Snack bar/deli
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Laundry facilities
Guest services
Housekeeping (daily)
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Handrails in stairways
Lever door handles
Low-height counter and sink
Low-height door lock
Stair-free path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Desk
Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
Access methods
Private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: CHF 9 per day
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Tilia Uster
Tilia Uster
Hotel Tilia Hotel
Hotel Tilia Uster
Hotel Tilia Hotel Uster
Hotel Tilia Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Management was exceedingly helpful with an otherwise electronic check in! He arranged early room availability, guided us through the process, provided directions, and gave us a much needed umbrella!
Very nice stay, just like last time I was here. Only complaint is that the ID scanner couldn't read my ID so I had to enter my details manually. Not a problem just a little inconvenient.
The check-in automated machine was good, I'd rate it 95%. My only problem was a delayed reaction to my signature which caused me to "X" out of the screen which dumped me back to the start screen. Then I had to go through the check-in process again. It also caused a double charge to my credit card which was almost immediately refunded - that made me VERY happy. The room was clean and very modern. It's close to the train tracks but I was exhausted so the noise didn't bother me.
The reception had no staff. We had to check in on our own.
Room is OK, but the door of the bathroom is glass.
Self help croissant and drinks for breakfast.
Good location - convenient to train station. Safe neighborhood. Quiet room. Comfortable mattress. No microwave. No front desk staff. I had difficulties with the self check-in.
The check in by Anita and her general helpfulness was superb. She truly cares and your stay at the Villa Filaus. Also she is very informative on what to do. The location near the promenade and other facilities is excellent.
Excellent place, rooms were big and i was lucky to have a balcony, the weather helped as it was hot.. no air con which is a dissapointment but the balcony helped leaving the door open. Church next door so be ready for the bells. Clean hotel and staff are friendly. Short walk to bars and shops. Tea and Coffee available all day downstairs near reception. More like a 4 star. English channels available.
Don't book this hotel in case you plan to do some sleeping. I used ear plugs but that was not enough. Trains keept me woke all night. But other than you cannot get Any sleep the hotel was good: Nice self service check in machine. Clean room. And nice location in the friendly small village of Uster.
The stay at Tilia was lovely. The hotel exceeded all our expectations by far. The croissants and coffee were an added bonus for sure. Rooms were very clean and there was no disturbance/ noise.
The only fault I could find was the pillows hurt our neck as they were to soft.
Hotel is very clean and modern. Beds were comfy and rooms were spacious. Convenient to the train station with a 15/20 min train into Zurich main station. My only complaint would be there is not someone at the front desk all the time. We had an issue with our key not working and had to keep checking to find someone to fix it. My only other complain would be there is a Church right behind the hotel that starts ringing it’s bells at 6:45 AM everyday for at least 5-10 minutes!!! Guess that’s why they provide earplugs inside the bathroom medicine cabinet.
I am not used to enter in a self-checking hôtel but this is simple and quick…. I had a room in a very good shape, Fridge was to turn ON but this is a good idea not to leave it always running empty.
Bed. are really confortable… and it is at 200m from train station… I was using crutches and everything was perfect. There is no AirCon in the room and I found it perfect like that. The room was beat the rails so some noise early in the morning (about 6:00am)… otherwise very quiet
Ein sehr schönes Hotel.
Anscheinend erst Anfang Januar 2024 eröffnet…
Modernes Design mit etwas Industrie look.
Top motiviertes Personal, sehr aufmerksam, und freundliche.
Rundum einfach gut, habe es schon einigen Freunden weiter empfohlen 💪😜👍