This was 1 of 5 hotels in which we stayed during our 3-week journey through various European countries. The location is highly convenient as you can walk to (no more than 20 minutes max) to various restaurants, Old Town, Lake Zurich, and the main shopping area of Bahnhofstrassee Street. The staff was courteous and helpful. We were however very disappointed with the hotel itself was. Aesthetically, it takes on the appearance of a 4 to 5 star hotel (modern contemporary and clean) yet it lacked key amenities such as complementary water, coffee and tea maker, and a subpar breakfast. To enter the hotel, you have to walk up a flight of steps which is challenging when you have farily heavy luggage. The room (king bed) was spacious however it felt like a basic room. There was a good amount of wasted space which could have been used to build a larger bathroom (very small).