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Novotel Zurich Airport Messe

4.0 star property

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Photo gallery for Novotel Zurich Airport Messe

Sports facility
Lunch and dinner served
Premium bedding, minibar, in-room safe, desk
Exterior
Lunch and dinner served

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
$191
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
Lindbergh - Platz 1, Glattpark, Opfikon, ZH, 8152
  • Hallenstadion
    ‪3 min drive‬
  • University of Zurich
    ‪5 min drive‬
  • Zoo Zurich
    ‪13 min drive‬
  • Zürich (ZRH)
    ‪4 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(57 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for The Executive Room , 1 double bed with Sofa

Premium bedding, minibar, in-room safe, desk

The Executive Room , 1 double bed with Sofa

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Zurich Airport Messe

4-star hotel in Glattbrugg
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Novotel Zurich Airport Messe offers 255 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 26-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Opfikon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 10 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5274 square feet (490 square meters) include conference space. This Art Deco hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Novotel Zurich Airport Messe is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
NOVOTELCAFE - This restaurant serves lunch and dinner.
RESTAURANT UND BAR CLOSED - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (CHF 21 per day)
  • Uncovered extended parking on site (CHF 90 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • NOVOTELCAFE
  • RESTAURANT UND BAR CLOSED

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 5,274 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: CHF 45.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 16 and May 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100.00 per stay
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29.00 per person
  • Uncovered self parking fee: CHF 21 per day
  • Uncovered extended parking fee: CHF 90 per week
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 45.00 (subject to availability)
  • Late check-out fee: CHF 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Zurich Airport Messe Hotel
Novotel Zurich Messe Opfikon
Novotel Messe Hotel Zurich Airport
Novotel Messe Zurich Airport
Novotel Zurich Airport
Novotel Zurich Airport Messe
Zurich Airport Messe
Zurich Airport Novotel
Novotel Zurich Airport Messe Hotel
Novotel Zurich Airport Messe Opfikon
Novotel Zurich Airport Messe Hotel Opfikon

Novotel Zurich Airport Messe Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 275 out of 1010 reviews
Rating 8 - Good. 323 out of 1010 reviews
Rating 6 - Okay. 198 out of 1010 reviews
Rating 4 - Poor. 107 out of 1010 reviews
Rating 2 - Terrible. 107 out of 1010 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Tara

Traveled with family and small children
Disliked: Amenities
Room was nice enough but few things needed attention: curtain coming off rail and not completely blackout, tap spout was faulty so spray was in face. We'd booked a family room for 2 adults & 2kids, but room was not set up for this so I asked for another one and they gave me a room set up for 1 adult and 1child.
Stayed 1 night in May 2025

6/10 Okay

Allan

Traveled with family
Disliked: Staff & service, room comfort
The lady outside the elevator walked up to me and turned off the hot water dispenser as I was filling my Thermos. She said she could give me cold water, but not hot water. What kind of place is this? First, the ground floor was under renovation. There were no warnings when I booked the hotel. I had to check in from the back of the hotel through a dark parking lot walking through a narrow path. I could not get hot water from my coffee machine in my room, which was tiny. There were no closets. You get a clothes rack next to the coffee machine to hang your jackets. They put a drink center right next to the elevator on the ground floor. In most hotels, that would be an invitation for people to help themselves to coffees and tea. But this lady confronted me and made me feel to did something bad! I began to poor the water out of my Thermos, she stopped me again! Was she having pity on me to allow me to keep my few ounces of hot water?!!! I spent close to US$300 a night at this place including parking. It’s not high end for Zürich, but it’s not low rent either. I only needed a place to sleep overnight to catch my flight. I didn’t think I would be mistreated! I have never been made to feel so cheap at a hotel before. People have warned me about Novotel. Now I know. Hopefully that would have been the last time I stay in one.
Stayed 1 night in May 2025

4/10 Poor

REHAN

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was under renovation and it was not at all mentioned during my booking. Otherwise I would have never booked this hotel. Very inconvenient
Stayed 2 nights in May 2025

8/10 Good

Vernell

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service. It would be good to place one bottle of still water in roon
Stayed 1 night in May 2025

6/10 Okay

Ellenann

Traveled with family
Liked: Staff & service
Under refurbishment so communal areas look messy. Room fresh and clean and staff super helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff member (I think her name is Nassarette - she is new, from Spain) was so helpful and lovely! She made our stay excellent!
Stayed 2 nights in Apr 2025

4/10 Poor

Ramandeep

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Very poor customers service, tried calling prior to my stay so many times to confirm the booking details but no one answered, finally someone answered next day but guy refused to confirm my booking. Just wanted to let them know that I'll be checking in bit late but he didn't even listened to me. Thanks to Hotels.com for confirming my booking but i wouldn't suggest booking this hotel if you don’t want the stress before your holidays.
Stayed 5 nights in Apr 2025

2/10 Terrible

Anwar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended… not good enough for the price!
Stayed 1 night in Apr 2025

10/10 Excellent

Feroz

Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms that we've stayed in ( 2 rooms for a family of 6) are very comfortable with tv, very family-friendly, the washroom is very clean even my kids love it , the place itself is quiet and very convenient since it is near the airport, train stations, walkable restaurants, ample parking for our van as well as those tour buses. The restaurant in the hotel serves also good food if you don't feel like going out. When we come back to Switzerland, I would still book again this hotel for my family.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dilip kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights, calm and quiet rooms..
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Reception was little rude
Stayed 1 night in Apr 2025

10/10 Excellent

Nic

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very close tram station, reasonable size room and breakfast but not really alert staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Shiva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel! Had a big Reno while we were there so it felt a little different.
Stayed 2 nights in Mar 2025

2/10 Terrible

Manoj Kumar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is unsafe and shady. the host is rude. we were charged an extra fee of 50 euros for late checkin of which we were not informed earlier. there is no lift and we had to carry our luggage to 2nd floor on steep stairs. since our check out time was 10am, the owner kept ringing our doorbell from 9am which was very disturbing. The building is very old. The heaters were not working. The list of disappointments is endless. Avoid this place.
Stayed 1 night in Apr 2025

6/10 Okay

han-soo

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Monika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the airport and close to bus tram. Took us 25 min to get to downtown right from the hotel. Rooms were clean and beds comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Aiea

Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was renovating while we were there and we enjoyed a new room. We weren’t able to get the room we asked for but staff accommodated us sufficiently. The quality of the rooms is excellent. If you come during 2025 you may have a few issues but staff work hard to make it right.
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed over night here before flying back to the States. Despite fact they are undergoing a massive renovation- everything was very nice. The room was clean and perfect for our family of four. I appreciate how they have the rollout already made for the kids. There was coffee in the room and water, which is always nice. It’s conveniently located right off the tram so it was super easy to get to and from the airport. Staff was nice and helpful. Walked to a restaurant for dinner.
Stayed 1 night in Mar 2025

6/10 Okay

Kate

Stayed 1 night in Feb 2025

10/10 Excellent

Beberly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Stephan

Traveled with family
Liked: Cleanliness, staff & service
In renovation. Family room is very small and crammed. Buffet set up and quality was below usual Novotel standard.
Stayed 1 night in Feb 2025

6/10 Okay

FAIYAZ Y

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed at Novotel Zurich Airport Messe for a short transit of 9 hours. The location is great—super convenient for the airport. However, there was some construction work going on, which made the place quite dusty and filled the air with a strong metallic and paint smell. The room was decent for a quick rest, but the ongoing work definitely took away from the experience. Hopefully, once the renovations are done, it’ll be a much better stay.
Stayed 1 night in Feb 2025