Royal Hotel Zurich

3.0 star property

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January 2025

Photo gallery for Royal Hotel Zurich

Exterior
Exterior
Exterior
Balcony
Property grounds

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
Leonhardstrasse 6, Zürich, 8001
  • ETH Zurich
    4 min walk
  • Swiss National Museum
    6 min walk
  • Bahnhofstrasse
    11 min walk
  • Zürich (ZRH)
    20 min drive

Room options

Similar properties

About this property

Royal Hotel Zurich

3-star hotel in Old Town Zürich
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a microwave in a common area.
Royal Hotel Zurich offers 67 air-conditioned accommodations with minibars and laptop-compatible safes. 58-cm LCD televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Zürich hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Zürich hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Royal Hotel Zurich is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CHF 9 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi; wired internet (CHF 9 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 35 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 25 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 7 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 58-cm LCD TV with digital channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 to 32 per person
  • Fee for in-room wired internet: CHF 9 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: CHF 9 per 24-hour period (rates may vary)
  • Self parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number CHE-106.496.835

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Comfort Hotel Royal Zurich
Comfort Hotel Zurich
Comfort Royal Hotel Zurich
Comfort Royal Zurich
Hotel Comfort Royal Zurich
Hotel Royal Zurich
Royal Zurich
Comfort Inn Royal Zurich Hotel
Comfort Inn Zurich
Royal Zurich Comfort Inn
Comfort Hotel Royal
Comfort Inn zürich
zürich Comfort Inn
Comfort Royal
Royal Hotel Zurich Hotel
Royal Hotel Zurich Zürich
Comfort Hotel Royal Zurich
Royal Hotel Zurich Hotel Zürich

Royal Hotel Zurich Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 171 reviews" "
Rating 8 - Good. 73 out of 171 reviews" "
Rating 6 - Okay. 44 out of 171 reviews" "
Rating 4 - Poor. 13 out of 171 reviews" "
Rating 2 - Terrible. 2 out of 171 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected. Very convenient location.
The hotel is right next to a tram stop. Tram 10 goes to the main train station and the airport. Tram 6 can take you from the train station to the hotel. Very quiet late at night. Up a hill from the train station so the trams are nice. We went straight to the airport on the tram which saved money and saved a taxi or trip to the main train station. Room was clean. Breakfast was ok and satisfying. Overall I would definitely go back and recommend it.
Stayed 1 night in Oct 2017

10/10 Excellent

Edicer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zurich Comfort
Amazingly convenient to the trams to and from the airport. S10. Also to and from the Central main Station and into Zurich City Centre
Stayed 1 night in Sep 2017

6/10 Okay

SuzieH, UK

Liked: Cleanliness, staff & service
Basic hotel but good location close to the centre
Fit for purpose hotel near the main train station and with a tram stop just outside.
Stayed 2 nights in Jun 2017

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Zurich!
Amazing! We love Zurich, we LOVE Comfort Inn Royal Zurich, we've stayed at this hotel 5 times in the last 15 years. They have upgraded all the rooms, the beds are fabulous, clean clean clean!!!! beautiful bathrooms, the breakfast is outstanding, friendly accommodating staff, we would highly recommend it. The location is superb, we love jumping on and off the tram right at the front door, close to the Hauptbanhof, easy to get to the Flughafen, great place!
Stayed 7 nights in May 2017

8/10 Good

SHAUKET

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
It was OK.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory hotel to use as a Base whilst in Zurich. No frills. Just comfortable.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Koh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION
it would be great if the hotel can advise guest to take tram no 6 or 10 from the main train station which stop in front of the hotel which less walking distance and climbing the long steep staircase.

10/10 Excellent

HKH, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to town centre and to the airport.
The #10 tram runs directly from the airport past the hotel and is less than 7 Swiss Francs--much cheaper than the 60 francs paid (including tip) for a taxi fare when we arrived. The hotel is walking distance to town. The room was small but the bed comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Alejandro, Paris, France

Disliked: Staff & service, property conditions & facilities, room comfort
Looked great on paper
The hotel looked quite good on paper. And we paid $160 for the night -it is a lot but Zurich is insanely expensive with the current overvalued Swiss Franc. Great location (walking distance of most Zurich highlights), large room (for European standards), probably all you can need in the room. We underestimated how important a 24-hour reception is in the Alps, so this is good. Front desk people are quite friendly (a rarity in this area) and do the best they can. 5 min walk from Zurich main train station (which also means 20 min from the airport). But some other aspects failed in critical ways: - the bed gave us no rest, - they had to spend 25 minutes looking for our reservation (and resort to our phone), - the internet was so poor that the connection would fail constantly (we were right on top of the lobby area/wifi router, - so others may experience worse situations ... we did not complain because it was free wifi); - Rooms numbered X11 to X15 may experience difficulties in sleeping at night (the entrance buzzes when a guest comes into the hotel at night... we are quite insensitive to noise and we were quite tired after hiking that day but this was really disruptive); - We jumped into the 18-euro breakfast half an hour before closing (9:30am on a Sunday) and they have literally ran out of everything, with nothing more than some sad fruits, no bread left, and a mini omelette no larger than the diameter of a pepsi can.

8/10 Good

Aw, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveneint Hotel With Easy Access Taking Tram
There is tram service from the city/train station directly to the doorstep of the hotel which is very conveneint to go anywhere nearby. Also, the tram no. 10 goes directly to the airport within 35 minutes and there is no need for you to carry the luggage to take the train which is quite a distance and slopy road to the main train station.

6/10 Okay

Katie

Liked: Cleanliness, staff & service
A great location, hotel staff were wonderful.

10/10 Excellent

Emmanuel, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Great place to stay in Zurich! Walking distance from everything you want to see. Gentleman named George went above and beyond when I had any requests or inquiries. The only thing to be aware of is that if you plan to go out, be prepared to awake to a giant bell that feels like it is just outside your window in the morning. For the price, service, and location you'd be lucky to find something better.

6/10 Okay

Jin Jeong C.

Trip as Expected
Generally OK as within expectation based on the value for money and a 3 star rating

10/10 Excellent

tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
tram station is in front of the hotel, we ca go everywhere easily

6/10 Okay

Susanne W.

Liked: Cleanliness
Still looking for the right one in ZRH
The location is ok if you want to be not too far from the station and the room is ok, however, reminds me a bit of a youth hostel. To iron my shirt I was sent into the basement where the sleeves were hanging onto a concrete floor. ... not what I'd expect. Haven't found the right hotel yet in ZRH and am still looking. Would I return? Unlikely.

8/10 Good

Gregory, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service here!
Staff were most helpful which allowed us to launch into discovering Zurich with the limited time we had. The tram at the door is a very cost effective & convenient way to the airport.

8/10 Good

Robert, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and Convenient Location
I selected this hotel based on: price, elevator, A/C, and proximity to Zurich HB (Central Station). Although it's close to the Central Station, it's up a rather steep hill. However, guests can board the #10 tram at Central Station and ride just 2 stops, where it stops right in front of the hotel. Because it stops right in front of the hotel, the #10 tram is a great option for getting to and from the airport. Although it takes longer than the airport train to Central Station, it's much more convenient but still the same price. The hotel is within walking distance of shopping, restaurants and popular attractions, and the proximity to Central Station is convenient for catching trains to other parts of Switzerland.

6/10 Okay

JEREMY, Bonnie Scotland

Disliked: Property conditions & facilities
Comfort-able
Good location, and reasonably inexpensive compared to other accommodation. I was tired so needed a good sleep... just a shame the décor was more tired. Hotel could do with some investment to drag it out of the 1970s/1980s.

4/10 Poor

Joy, Ruakaka NZ

Disliked: Cleanliness, room comfort
Bad treatment at Comfort Hotel
We found the plumbing in the bathroom had a terrible smell. When we made management aware of this they shifted us to the only room they had left 205 bottom floor, no bath, no view. The next morning on check out they told us as the room was prepaid we could have no reduction in price. This was clearly not a fair treatment as the room 205 was clean but not the value paid. Not good Comfort Hotel and not honest either!!!!!

6/10 Okay

Indian Traveller, London

Liked: Cleanliness, property conditions & facilities
Reasonable accomodation
Room is small but clean. Breakfast is satisfactory. However wifi is very poor and the staff were unable to help.

6/10 Okay

Steve, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
OK for an overnight stay.
Hotel was very close to Zurich mail rail station and all the action in central city. We decided to walk from teh station with our bags, fortunately wheelies, but the short climb was challenging. Good job we were fit, having hiking thru the country for 3 weeks.

8/10 Good

kkrgtc

Liked: Cleanliness, staff & service, room comfort
Comfort Inn Royal Zurich
The staff were very nice and helpful. There is a tram right across the street so you can move around easily. Very close to old town center and the main train station. Room is small for a single but that's Europe. Very clean and comfortable. There is street construction and a little noisy but its only temporary. There is no food in the hotel but restaurants are close so it was not a problem for me. Good value. I will return!