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Mandarin Oriental Savoy, Zurich

5.0 star property

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Photo gallery for Mandarin Oriental Savoy, Zurich

Exterior
Reception hall
Deluxe Room, Terrace | Terrace/patio
Bar (on property)
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Poststrasse 12, Zürich, 8001
  • Place, Bahnhofstrasse
    ‪1 min walk‬
  • Place, Zürich Opera House
    ‪11 min walk‬
  • Place, Swiss National Museum
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, Accessible

View from room

Junior Suite, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Munsterhof Suite

Munsterhof Suite | Premium bedding, free minibar, in-room safe, desk

Munsterhof Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Zurich)

View from room

Suite (Zurich)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Accessible

Premium bedding, free minibar, in-room safe, desk

Superior Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room | View from room

Superior Single Room

  • 248 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite, Terrace

View from room

Junior Suite, Terrace

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, free minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, free minibar, in-room safe, desk

Deluxe Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

View from room

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, free minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Balcony, Corner

Suite, Balcony, Corner | View from room

Suite, Balcony, Corner

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (The Baur)

Suite, 1 King Bed (The Baur) | Interior detail

Suite, 1 King Bed (The Baur)

  • Sleeps 3
  • 1 King Bed

Suite (Orsini)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Mandarin Rooftop)

View from room

Suite (Mandarin Rooftop)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Rooftop Suite

Premium bedding, free minibar, in-room safe, desk

Mandarin Rooftop Suite

  • Sleeps 3

Corner King Suite With Balcony

  • Sleeps 3

Junior Terrace King Or Twin Suite

  • Sleeps 3

Superior King Room-Accessible

  • Sleeps 2

Junior King Or Twin Suite

  • Sleeps 3

Deluxe Terrace King Or Twin Room

  • Sleeps 2

Zurich King Suite

  • Sleeps 3

Superior Single Room

  • Sleeps 1

View all photos for Muensterhof Suite

Premium bedding, free minibar, in-room safe, desk

Muensterhof Suite

  • Sleeps 2

View all photos for Orsini Suite

Premium bedding, free minibar, in-room safe, desk

Orsini Suite

  • Sleeps 2

Deluxe King Or Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Baur Suite

  • Sleeps 3

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About this property

Mandarin Oriental Savoy, Zurich

5-star hotel in Old Town Zürich
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. Change of towels is available on request.
Mandarin Oriental Savoy, Zurich offers 80 accommodations with free minibar items and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 5 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

Mandarin Oriental Savoy, Zurich is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Restaurant Baur - This restaurant specializes in local and international cuisine and serves lunch and dinner.
Orsini - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 45 per day)
  • Valet parking on site (CHF 45 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CHF 55 for adults and CHF 27.50 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Orsini
  • Restaurant Baur

Things to do

  • Bicycles

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CHF 55 for adults and CHF 27.50 for children
  • Self parking fee: CHF 45 per day
  • Valet parking fee: CHF 45 per day
  • Rollaway bed fee: CHF 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number CHE-105.953.965

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Savoy Hotel Baur en Ville Zurich
Savoy Baur en Ville Zurich
Savoy Hotel Baur en Ville Zürich
Savoy Baur en Ville Zürich
Savoy Hotel Baur en Ville
Mandarin Oriental Savoy, Zurich Hotel
Mandarin Oriental Savoy, Zurich Zürich
Mandarin Oriental Savoy, Zurich Hotel Zürich

Reviews

Mandarin Oriental Savoy, Zurich Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 253 out of 349 reviews
Rating 8 - Good. 55 out of 349 reviews
Rating 6 - Okay. 23 out of 349 reviews
Rating 4 - Poor. 10 out of 349 reviews
Rating 2 - Terrible. 8 out of 349 reviews

Reviews

10/10 Excellent

Aditya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Maritza, Chicago

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well located. Every member of the staff was friendly and helpful. They even remembered our names. The room service was prompt. A pleasure to stay in a hotel like this
Stayed 2 nights in Jun 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

rodrigo

Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive, courteous, personal service. Location of hotel and The room confort were perfect…
Stayed 2 nights in Mar 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, amazing staff

From walking through the door you well welcomed, amazing staff, super helpful I requested some dining locations in where they said they would walk me around the corner to personally show my options, never had that ever in traveling. The bar and restaurant staff were perfect. The location was great for walking. I read the reviews prior to going so I have to agree that the room was super small, but clean, comfortable and well appointed. I was by myself with just a carry on so it was fine for me, if I had larger luggage and another person with me it would have been another story. Note there is a hub for trains just to the side of the building, so like others it is loud and goes on forever, did not effect my stay but I could see how others would be not happy with it. Overall I loved it
Stayed 1 night in Feb 2025

10/10 Excellent

Mauro

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandarin Hotel is always a good choice, but there were a few missteps with the in room dining and housekeeping service, which was disappointing, given the reputation of this hotel. On the positive side, the rooms were spacious and well appointed, and the staff very helpful and courteous. The location is ideal as it is close to shopping and the old town for sightseeing.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff. Great location to walk everywhere. Only complaint was room was a bit small.
Stayed 1 night in Jul 2024

8/10 Good

BERNA

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

BERNA

Traveled with family
Liked: Amenities
rooms are too small
Stayed 3 nights in May 2024

10/10 Excellent

IOSEFIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
probably the best hotel in Zurich
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with good personal.
Stayed 3 nights in Feb 2024

4/10 Poor

Fatima

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities, room comfort

A symphony of splendor at MO Savoy, Zurich

Our recent stay at MO Savoy, Zurich, was nothing short of extraordinary, and what truly set this hotel apart was its unparalleled commitment to exceptional service. The staff's genuine friendliness and their eagerness to go the extra mile created an inviting atmosphere that made me feel genuinely valued as a guest. The team at MO Savoy, Zurich, deserves accolades for their outstanding hospitality. From the front desk to housekeeping, every staff member went above and beyond, ensuring ou comfort and satisfaction. The concierge service, a beacon of local savoir-faire, provided insider knowledge that guided me through hidden treasures with a touch of exclusivity. It is this intangible quality that distinguishes MO Savoy Zurich. The staff orchestrated an experience that transcends the ordinary, seamlessly merging anticipatory service with genuine warmth. It felt like a ballet of professionalism and affability, leaving an indelible imprint on my consciousness. The room itself was a haven of luxury and sophistication, surpassing my expectations. Impeccably clean, tastefully decorated, and equipped with modern amenities, it reflected the hotel's dedication to providing a top-notch experience. The hotel left an indelible impression. It's not just a residence; it's a symphony of splendor where every note is meticulously composed, and every detail is a brushstroke on the canvas of luxury, emerging as a virtuoso, orchestrating an experience that transcends the ordinary.
Stayed 4 nights in Dec 2023

10/10 Excellent

Pawel

Stayed 2 nights in Dec 2021

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Mourad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Nov 2021

10/10 Excellent

Gwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms were excellent. We had a lovely time at this hotel. Only minor issue was the ineffectiveness of the AC, otherwise it would be perfect.
Stayed 3 nights in Sep 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My hotel in Zurich

The very finest
Stayed 1 night in Sep 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021