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Mandarin Oriental Savoy, Zurich

5.0 star property

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Photo gallery for Mandarin Oriental Savoy, Zurich

Exterior
Aerial view
Bar (on property)
Suite, 1 King Bed, Balcony, Corner | View from room
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Poststrasse 12, Zürich, 8001
  • Bahnhofstrasse
    ‪1 min walk‬
  • Paradeplatz
    ‪1 min walk‬
  • Fraumuenster
    ‪1 min walk‬
  • Zürich (ZRH)
    ‪30 min drive‬

Room options

View all photos for Superior Single Room, 1 Queen Bed

Superior Single Room, 1 Queen Bed | View from room

Superior Single Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite, Terrace

View from room

Junior Suite, Terrace

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, free minibar, in-room safe, desk

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Terrace

Deluxe Twin Room, Terrace | Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, Terrace

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

View from room

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Accessible

View from room

Junior Suite, Accessible

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, Balcony, Corner

Suite, 1 King Bed, Balcony, Corner | View from room

Suite, 1 King Bed, Balcony, Corner

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Munsterhof Suite

View from room

Munsterhof Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Zurich)

View from room

Suite (Zurich)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Mandarin Oriental Savoy, Zurich

5-star hotel in Old Town Zürich
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. Change of towels is available on request.
Mandarin Oriental Savoy, Zurich offers 80 accommodations with free minibar items and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 5 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

Mandarin Oriental Savoy, Zurich is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Restaurant Baur - This restaurant specializes in local and international cuisine and serves lunch and dinner.
Orsini - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Croatian, English, French, German, Hungarian, Italian, Portuguese, Russian, Serbian, Slovenian, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 45 per day)
  • Valet parking on site (CHF 45 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CHF 55 for adults and CHF 27.50 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Orsini
  • Restaurant Baur

Things to do

  • Bicycles

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CHF 55 for adults and CHF 27.50 for children
  • Self parking fee: CHF 45 per day
  • Valet parking fee: CHF 45 per day
  • Rollaway bed fee: CHF 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number CHE-105.953.965

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Savoy Hotel Baur en Ville Zurich
Savoy Baur en Ville Zurich
Savoy Hotel Baur en Ville Zürich
Savoy Baur en Ville Zürich
Savoy Hotel Baur en Ville
Mandarin Oriental Savoy, Zurich Hotel
Mandarin Oriental Savoy, Zurich Zürich
Mandarin Oriental Savoy, Zurich Hotel Zürich

Mandarin Oriental Savoy, Zurich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 243 out of 337 reviews
Rating 8 - Good. 55 out of 337 reviews
Rating 6 - Okay. 21 out of 337 reviews
Rating 4 - Poor. 10 out of 337 reviews
Rating 2 - Terrible. 8 out of 337 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandarin Hotel is always a good choice, but there were a few missteps with the in room dining and housekeeping service, which was disappointing, given the reputation of this hotel. On the positive side, the rooms were spacious and well appointed, and the staff very helpful and courteous. The location is ideal as it is close to shopping and the old town for sightseeing.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff. Great location to walk everywhere. Only complaint was room was a bit small.
Stayed 1 night in Jul 2024

8/10 Good

BERNA

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

BERNA

Traveled with family
Liked: Amenities
rooms are too small
Stayed 3 nights in May 2024

10/10 Excellent

IOSEFIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
probably the best hotel in Zurich
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with good personal.
Stayed 3 nights in Feb 2024

4/10 Poor

Fatima

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities, room comfort
A symphony of splendor at MO Savoy, Zurich
Our recent stay at MO Savoy, Zurich, was nothing short of extraordinary, and what truly set this hotel apart was its unparalleled commitment to exceptional service. The staff's genuine friendliness and their eagerness to go the extra mile created an inviting atmosphere that made me feel genuinely valued as a guest. The team at MO Savoy, Zurich, deserves accolades for their outstanding hospitality. From the front desk to housekeeping, every staff member went above and beyond, ensuring ou comfort and satisfaction. The concierge service, a beacon of local savoir-faire, provided insider knowledge that guided me through hidden treasures with a touch of exclusivity. It is this intangible quality that distinguishes MO Savoy Zurich. The staff orchestrated an experience that transcends the ordinary, seamlessly merging anticipatory service with genuine warmth. It felt like a ballet of professionalism and affability, leaving an indelible imprint on my consciousness. The room itself was a haven of luxury and sophistication, surpassing my expectations. Impeccably clean, tastefully decorated, and equipped with modern amenities, it reflected the hotel's dedication to providing a top-notch experience. The hotel left an indelible impression. It's not just a residence; it's a symphony of splendor where every note is meticulously composed, and every detail is a brushstroke on the canvas of luxury, emerging as a virtuoso, orchestrating an experience that transcends the ordinary.
Stayed 4 nights in Dec 2023

10/10 Excellent

Pawel

Stayed 2 nights in Dec 2021

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Mourad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Nov 2021

10/10 Excellent

Gwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms were excellent. We had a lovely time at this hotel. Only minor issue was the ineffectiveness of the AC, otherwise it would be perfect.
Stayed 3 nights in Sep 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hotel in Zurich
The very finest
Stayed 1 night in Sep 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Toni, Encinitas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed hotel with friendly and courteous staff. Excellent location in "old town".
Stayed 2 nights in Sep 2021

8/10 Good

Richard, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. A bit stuffy for my taste.
Stayed 3 nights in Sep 2021

10/10 Excellent

Fahad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff
Extremely friendly staff (thanks for everything Berkan), gorgeous hotel, close to great landmarks, restaurants, and shopping.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Hotel is super central. Can be a bit noisy with the tram passing by.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
The bell boy was the nicest person the rest of the staff were the most unpleasantly, rude an unprofessional that i have ever encountered in a hotel
Stayed 1 night in Jul 2021

10/10 Excellent

Didier

Stayed 1 night in May 2021