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Neues Schloss Privat Hotel Zurich, Autograph Collection

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Neues Schloss Privat Hotel Zurich, Autograph Collection

Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Stockerstrasse 17, Zürich, ZH, 8002
  • Tonhalle Zurich
    ‪2 min walk‬
  • FIFA World Football Museum
    ‪6 min walk‬
  • Bahnhofstrasse
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪27 min drive‬

Room options

Superior Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Corner

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Terrace

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Bedroom, Terrace

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

Superior Room, 1 King Bed, Balcony

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Neues Schloss Privat Hotel Zurich, Autograph Collection

5-star hotel in Zürich Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Neues Schloss Privat Hotel Zurich, Autograph Collection offers 57 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Zürich hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 409 square feet (38 square meters) include conference space. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in November 2021.

Neues Schloss Privat Hotel Zurich, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Castellan´s - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (CHF 42 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castellan´s

Family friendly

  • Free crib
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 409 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1930
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - November 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 42 per person
  • Valet parking fee: CHF 42 per day
  • Pet fee: CHF 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Neues Schloss Zürich
Neues Hotel Zürich
Neues Schloss Hotel Zürich
Neues Schloss Zürich
Neues Schloss Zürich Hotel
Schloss Zürich
Sheraton Schloss Hotel Zürich
Sheraton Zürich Neues Schloss Hotel
Sheraton Zürich Neues Schloss Hotel Zurich
Zürich Schloss
Sheraton Zürich Neues Schloss Zurich
Sheraton Zürich Neues Schloss
zürich Sheraton
Sheraton zürich
Sheraton Zurich
Sheraton Neues Schloss Hotel
Sheraton Neues Schloss
Sheraton Zürich Neues Schloss Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Zürich

Neues Schloss Privat Hotel Zurich, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 330 reviews" "
Rating 8 - Good. 119 out of 330 reviews" "
Rating 6 - Okay. 36 out of 330 reviews" "
Rating 4 - Poor. 12 out of 330 reviews" "
Rating 2 - Terrible. 6 out of 330 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Zhirong

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Yazeed

Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Stayed 1 night in Sep 2024

6/10 Okay

Logan

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service
Good location No AC
Staff was good Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning Room would not go below 22 C
Stayed 5 nights in Jul 2023

10/10 Excellent

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome and great staff and service!
Stayed 1 night in Mar 2023

10/10 Excellent

Zantae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Stayed 2 nights in Mar 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Stayed 1 night in Jan 2023

10/10 Excellent

Minal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Matias

Stayed 3 nights in Sep 2022

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Stayed 1 night in Jul 2022

8/10 Good

Ade, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2022

8/10 Good

Sharon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, near the lake. The people working at the hotel were great. I recommend it.
Stayed 4 nights in May 2022

4/10 Poor

abdulrahman

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
Stayed 1 night in Mar 2022

8/10 Good

Luciano

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 5 nights in Sep 2020

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Stayed 1 night in Jul 2020

10/10 Excellent

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice service but rooms need help
The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a great location
Nice stay with friendly staff, always happy to give directions or recommend restaurants. Location is great with easy access to shops and restaurants, and just a short stroll away from the lake.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
We booked a junior suite. The room was clean and comfortable enough but we were surprised to find the furniture and the bed head in a very worn and tatty condition. This is unacceptable at any price but at CHF620 per night is very poor. We won’t return.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2019