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Swiss Star Zurich Airport

3.0 star property

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Photo gallery for Swiss Star Zurich Airport

Suite, 1 Bedroom | Private kitchen | Electric kettle
Family Suite, 2 Bedrooms | Balcony
Suite, 1 Bedroom | Living area | TV
Front of property
Double Room | Iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Pet friendly
  • Free WiFi
$139
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
Obstgartenstrasse 24, Kloten, 8302
  • Hallenstadion
    ‪7 min drive‬
  • University of Zurich
    ‪8 min drive‬
  • Zoo Zurich
    ‪17 min drive‬
  • Zürich (ZRH)
    ‪19 min walk‬

Room options

View all photos for Apartment, Non Smoking

Apartment, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Apartment, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Private kitchenette | Electric kettle

Family Suite, 2 Bedrooms

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

ibis budget Zurich Airport

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very Good, 1,367 reviews
ibis budget Zurich Airport

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Swiss Star Zurich Airport

3-star Kloten hotel with free WiFi
This smoke-free hotel features self parking, laundry facilities, and express check-in. WiFi in public areas is free. Other amenities include express check-out. Weekly housekeeping is available.
Swiss Star Zurich Airport offers 134 accommodations with irons/ironing boards and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.

Swiss Star Zurich Airport features laundry facilities, express check-in, and express check-out. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Swiss Star Zurich Airport is a smoke-free property.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
If guests have not received the check-in instructions they are required to contact this property prior to arrival to arrange check-in.

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

Property is also known as

Apartments Zürich Airport Kloten
Apartments Zürich Airport
Swiss Star Zurich Airport Apartment
Swiss Star Zurich Airport
Swiss Star Zurich Kloten
Swiss Star Zurich Airport Hotel
Swiss Star Zurich Airport Kloten
Swiss Star Zurich Airport Hotel Kloten

Reviews

Swiss Star Zurich Airport Reviews

6.8

7.4/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 136 out of 740 reviews
Rating 8 - Good. 247 out of 740 reviews
Rating 6 - Okay. 174 out of 740 reviews
Rating 4 - Poor. 94 out of 740 reviews
Rating 2 - Terrible. 89 out of 740 reviews

Reviews

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
No check in person. Did via emails and codes which was wrong. Aided by some people staying there. Spoke with agent eventually was bombarded with codes (all wrong) finally got an email with me code which was correct. Avoid !
Stayed 1 night in Jun 2025

6/10 Okay

Eleanor

Stayed 1 night in Jun 2025

10/10 Excellent

SAVITA

Stayed 1 night in May 2025

2/10 Terrible

Taylor

Disliked: Cleanliness, amenities, property conditions & facilities
Upon sign in the system sent me to room 510. There was no direction to room 510 which required the use of one single staircase in a building with multiple staircases. I spent an hour roving the hotel looking for my room. The elevator to my floor was broken. I therefore had to haul luggage up 5 flights of stairs after an hour of much the same activity. I encountered a hotel employee in the lobby and asked for directions to my room. He provided them and when I said thanks the tone apparently did not meet his standards because he then berated me for my tone emphasizing it was not his fault the hotel was set up as it is. As a solo female traveler I felt unsafe. Upon arriving at my room and using a punch code to get in, I realized there was no way to lock the door from the inside. Anyone with a code could gain entry to my space. As a result I had to pile a table and my luggage against the door for my own personal safety. I then noticed there was blood splattered on the wall beside the bed. A disgusting display of uncleanliness and furthering my fears for my safety. The toilet in the bathroom was running consistently with no way to shut it off or make it quiet. There was a stain mark on the bed.
Stayed 1 night in May 2025

6/10 Okay

Jennifer R

Traveled with family
Disliked: Cleanliness, staff & service

Fine

Our stay at Swiss Star Hotel was okay overall, but there were several disappointing aspects. The check-in process had a bit of a learning curve, but we eventually figured it out. One major frustration was the lack of a way to contact anyone for help — the number provided didn’t work on our international phones, which left us feeling pretty stuck. The room itself was clean enough, but the patio had broken glass scattered all over it, making it completely unusable. The building in general felt a bit run down and dirty, which didn’t match the expectations set by the listing. Another big letdown was the parking situation. One of the reasons I booked this hotel was because parking was listed as available, but there was none for our stay. We ended up parking at a nearby hotel, which worked out, but it wasn’t ideal. It’s an affordable option close to the airport, and for that reason, it served its purpose — but I wouldn’t recommend it to others.
Stayed 1 night in Jun 2025

10/10 Excellent

ANGUO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It's clean, nearby airport. Beds are good
Stayed 1 night in May 2025

4/10 Poor

Nuala

Stayed 1 night in May 2025

6/10 Okay

Kylie

Stayed 1 night in May 2025

10/10 Excellent

Binyamin

Liked: Cleanliness, amenities, property conditions & facilities
Great value right by the airport, budget price
Stayed 1 night in May 2025

8/10 Good

Binyamin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great value, only 10 minutes walking from the airport, thank you
Stayed 1 night in May 2025

8/10 Good

Sabu

Stayed 2 nights in May 2025

8/10 Good

Azer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Robert

Liked: Cleanliness
The check in was fine , no problems. The room smelt stale due to people having smoked in it previously. The kitchen was fine but no kettle to make a hot drink of tea or coffee. The tv was in standby but no remote to make it work . All these problems were told to the cleaning lady who also looked surprised.
Stayed 1 night in May 2025

6/10 Okay

Azer

Stayed 1 night in May 2025

10/10 Excellent

MEGUMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

It was a walking distance from the airport And there was a place to eat next the building I just needed a overnight stay The review was not very good that I don’t know why Like I said that I just needed a night stay It was very good hotel I will stay there if I go back to the Swiss land
Stayed 1 night in May 2025

10/10 Excellent

Binyamin

Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms are freshly removed very clean and pleasant. It's walking distance to airport which is very convenient. Good value for Zurich
Stayed 1 night in May 2025

6/10 Okay

MURAT

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not bad

Check in was a nightmare. Its self check in and requires a code which wasn’t sent by the hotel and we had trouble while entering. The room was clean and tidy except the room service entered the door without even knocking on properly.
Stayed 1 night in May 2025

10/10 Excellent

Umar

Liked: Cleanliness
Very, very good
Stayed 1 night in May 2025

6/10 Okay

Andy

Disliked: Staff & service
Check in time should be more flexible. Our schedule allowed us to check in about 1.5 hours earlier. Also there were ants present in this room.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Moldy, smelly bathroom, broken fixtures.

We reserved two rooms... With confirmation emails. But only got a code for one. After multiple live phone calls where we were told the representative didn't have time to help us, we finally got into both. The rooms are very spare, with extremely minimal furnishings and amenities. That would be ok except the bathrooms smelled bad, had visible mold, and the shower fixture was quite obviously broken and sprayed at the ceiling instead of at you. Whoever runs this place should have their Swiss citizenship revoked. It breaks all the expectations one has about Swiis cleanliness.
Stayed 1 night in Apr 2025

8/10 Good

JAMES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport stay - just what we needed

It was a little hard getting in since you had a code. Just had to find pad - then it was easy. Didn't know where to park but was a large lot to the north and it worked ok. It was comfortable and bed was nice. If in Zurich again and leaving from airport this would work for me.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Such possibility if better managed

Automatic checkin had failed and it took 20mins to even get to talk to someone on the phone by which time there was a queue of frustrated customers. Window shutters in my room had failed meaning I got no natural light. Promised to be fixed but wasn’t. Had these things not happened it’s would be a good option at ZRH if you don’t mind an easy 20min walk (although parts are not lit at night). Room itself was clean and well equipped.
Stayed 2 nights in Apr 2025

2/10 Terrible

Neidy

Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Nabendu

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

It smelled like cigarettes, the bed was unmade, and there were dirty towels on the floor.
Stayed 1 night in Mar 2025