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Agua Retorta Vacation Packages

Property is great. Staff are lovely. Need investment in room amenities and better planning for meals( long waiting time).

Convenient, especially for those with a car

I would not recommend this hotel. The biggest issue is that the listing is extremely misleading. The photos displayed during the booking process create the impression that you will enjoy pleasant views of the hotel and its surroundings. However, our room overlooked an awful, unattractive area that was nowhere shown or even suggested in the listing. Had this view been disclosed, we would never have booked this room. When I contacted the hotel, they simply replied that the room photos were accurate and that the other pictures represented the hotel in general. This completely misses the point. The problem is not the room itself—it is that the actual view from the room is never disclosed, making the listing misleading and, in my opinion, dishonest. The room itself was also disappointing. The furniture and television were old and outdated, and the overall standard was nowhere near what I would expect from a 4-star hotel. Overall, this hotel did not live up to its advertised standard, and I left feeling disappointed.