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Aguilares Vacation Packages

Staff

La habitación que nos dieron tenía un mal olor a humedad, cómo que si no hubiesen limpiado el aire acondicionado, éramos 2 personas y solo nos dieron jabón y shampoo para 1 persona, el agua de la ducha se salía por la puerta y mojaba el piso del sanitario, nos salimos 1 noche antes del check out, no soportamos el olor en el cuarto

The staff was very attentive always smiling even though I don't speak Spanish they did their best to communicate and assisted me with getting transportation and getting yo where I needed yo go

Our stay at El Xalli was amazing. I received clear communication from staff with information about a shuttle that was arranged for me at the airport. We arrived late and our check-in was extremely smooth. During our stay, the staff were extremely helpful always friendly. Everyone from a young man keeping the grounds clean to the bartenders all the way up to the manager. Every interaction I had with staff was professional, friendly, and outstanding. We would definitely return.

My 5 stars rating is based on my 12 nights stay in mid Oct, here’s what we experienced: 1) The food was mostly native cuisine, it was yummy and healthy, In the buffet area, there were usually 2+ kinds of meat (fish, beef, chicken, pork) at lunch and dinner with side dishes like rices, pasta, vegetables, casava, beans. I loved their fish, “Sopa de res” (ox tail soup), the cheese slices and of course the “pupusas” (on weekends). The buffet restaurants are set-up “al fresco” style, one by the ocean and one by the estero both have amazing views! 2) Their staff, starting with their manager (Jose V. F.) and the rest of their staff (restaurant, room, bar) really went out of their way to ensure you had what you need and were happy with your stay. 3) Drinks, this one was interesting for me because they offered no wine! instead, they offered the best drinks I have tried with rum/vodka/tequila and of course beer! I strongly suggest you try “orchata” or “cebada” with rum. Another interesting thing was that since this resort’s model is part “private membership” (locals) and part “all inclusive packages” (for foreigners), there was never a line-up at the bar because the private-members had to pay for their drinks. 4) The beach, I loved the huge waves! and no vendors at the beach even though the beach is public. 5) The “estero” (estuary), we had an amazing tour of the “estero”; it's so big looks like a small lake!