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Very disappointing experience at Al Messila Resort. For a property positioned as a luxury resort, the overall experience was far below expectations. The level of service did not reflect a five-star hotel, and the attention to guests was disappointing. When you pay premium prices, you expect professional service, proper attention to detail, and an experience that makes you want to return. Unfortunately, that was not the case during my stay. I have stayed at many luxury hotels and resorts, and based on this experience, Al Messila did not meet the standard I would expect from a Luxury Collection property. There is significant room for improvement, particularly in service quality and guest experience. Unfortunately, I cannot recommend it based on this stay.

Best staff on planet earth

An absolutely amazing experience all round. Check in was smooth and the man who checked us in was informative and welcoming. We informed about the hotel amenities immediately after check in. The room was clean, spacious and had a wonderful view. Breakfast was delicious with a good variety of foods, some of which varied each day. The chef and assistant chef were also so accommodating, checking if we wanted more or any food item. The location was also excellent in walking distance of the West Bay. I would love to stay again.

Thanks to Westpac had a wonderful holiday .. The two bed departure apartment is really spacious and the staff are friendly. The location is great to really close to a mall.