Search Deals on

Alcala Vacation Packages

Restaurant closed due to refurbishment not told when booked , had to take my mother out to eat every night which was inconvenient as she’s in a wheelchair and only booked as we thought the restaurant would be open every night Very badly stained sofa in room Entertainment at night extremely poor , just 4 young people doing what loooked like they were practicing their own uncoordinated dance routines Very badly stained sofa behaved families round main pool area with extreme bad language causing people to move Sunbed’s out of their earshot , told lifeguard but nothing was done Very poor amount of cooking utensils and crockery in rooms Had to ask for mugs etc only given 1 towel per person had to keep asking for more when they were replaced This used to be a lovely place to stay but has gone down rapidly , spoke to people that still own apartments there and they all said the same thing

Beautiful stay

Check-in is exceptionally late at 5 PM. Furthermore, the rooms are quite dated and were not properly cleaned.

We had one of the most amazing experience. The staff is so nice and helpful, they really go the extra mile to make your stay as comfortable and easy as possible , the room was very clean and spacious. We will definitely come back.

No comment

Amazing hotel food in sister hotel