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Severe health and hygiene issues - confirmed bedbugs. We experienced a severe hygiene issue during our stay at this property. Within the first 48 hours, my husband began developing severe bite marks. We notified the front desk immediately to request a deep clean and fresh bedding, but the issue was dismissed as local outdoor bug bites. Despite thoroughly checking the room initially and finding nothing, we later discovered a dead bedbug under the covers. We have photographic documentation of both the insect and the daily bite patterns. Other guests have noted similar experiences in past reviews. Travelers should exercise caution when booking this location.

This was a pinch-me, I must be dreaming hotel. We had the suite with little pool that overlooked the caldera which gave us the most beautiful experience with the Santorini sunset! The staff was extremely friendly and helpful when we requested extra towels, or ice when I sprained my ankle. This may have been one of the best and unique hotel experiences I have ever had. 10/10 would recommend!

Perfectly located hotel with the most beautiful views and easy access to to Oia. Clean and spacious rooms. Outstanding service and support from reception

Great location, clean, helpful staff

The property, service and food were amazing! Highly recommend.

Premium location and staff. Hope to return.

The Grand Ambassador Santorini Hotel had the best views on the island! The staff even upgraded our room at no cost due to some maintenance issues with our original room. My Wife and I received world class customer service from the staff! We will definitely be visiting Santorini, Greece again in the future! Thank You Grand Ambassador Santorini Hotel for the AMAZING hospitality!