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We loved staying at this hotel! The room was very clean, the bed and pillows were comfortable, the bathroom was updated. We were especially happy with the water pressure in the shower and that it drained fast. The room has a small mini fridge which was convenient for having a few small grocery items. Check in was smooth, everyone we met at reception was friendly and helpful. The grounds were beautiful and private. There is plenty of free street parking right out front. The only hiccup was the entry door. When you arrive at the property there is a gate. It has a knob, which felt loose like it was going to break off. I turned the knob and the door opened. We later learned that the door is magnetized so I’m not sure how it opened when I turned it. After you get your room keycard, the keycard can be inserted at the gate and door will open, to exit the property there’s just a button beside the gate that you push. I think upon arrival you must have to push an intercom or something so someone can buzz you in. We saw another couple arrive while we were waiting for our room to be ready and they were trying to get the door to open by twisting the knob (like we did) but it wasn’t working so they eventually called the property from their phone. Before we got instructions about the door we tried to leave the property to get our bags from the car and we didn’t know there was a button so again we were trying to twist the knob the get out. I think clearer instructions would be helpful.

Hotel muy bien ubicado, bien atendido. Le hace falta una remodelación y camas de calidad. Hay que reconocer que en Pamplona no hay mejores opciones de hospedaje.

We loved our stay at the hotel. It was amazing! The staff was so friendly and helpful. We will for sure stay here again.