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I would like to start with saying that staff was amazing! It does lack of cleaning, there is evident black mold in rooms and some hallways. It is also very outdated. However, we promptly were given fresh linens and towels, toiletries. I would not recommend this for a family with young children, because of the layout and the large amount of smoke from locals and clients. Make this be your personal judgement, whether your family would be accepting of this or not. Breakfast is not included. There is a 10$ fee per person and perhaps a discount for children. I did not use the Spa, so I cannot comment on that.

Great hotel, bathroom was impeccable and modern, staff were really helpful and nice. Breakfast buffet was also really tasty and lots of options.

We enjoyed our all inclusive holiday at Grand Palladium Sicily. We stayed at signature level, but I don't think it's really worth it to pay extra - there is a separate pool for signature level, but we couldn't get a sunbed there due to guests reserving them with towels early in the morning. There is a separate restaurant for breakfast and lunch for signature level, but the main buffet is bigger. I could not fault the setting, cleanliness, and staff, but there are a few negatives to mention: More vegetarian options are needed at all the restaurants, it was quite lacking. There should be dedicated smoking areas instead of smokers allowed to smoke anywhere, as someone stinking out the outside bar with a cigar ruins the enjoyment and atmosphere of those areas. The in-room entertainment is very poor .. only news channels, or paying €7 for a film, and finally the app also doesn't work half the time, which is frustrating as it's needed for looking at menus and making reservations. So, mostly great, but a few things which could be improved. The beach was nice although stoney (but we knew this when booking). The hotel should enforce evicting people from sunbeds left unattended with a towel on for 30 mins so that everyone can have a chance to sit by the pool. There are signs up that say this will happen, but no one is actually doing it.

Beaucoup trop cher pour le service et les commodités. Nous avons l’habitude de voyager dans des tout inclus 5 étoiles et honnêtement ça ne vaut pas plus qu’un 3 étoiles et demi. Les chambres étaient super propres par contre mais le service était médiocre. On demandait plusieurs fois avant d’obtenir ce qu’on voulait à table (vin, sel, poivre, sauce extra ect…) La nourriture du buffet était bien le matin et le midi mais le soir ce n’est pas du tout de la bouffe typique de l’endroit mais plutôt de la nourriture américanisée. Rien de fou. Les pâtes goûtent les pâtes en boîte. Décevant aussi au niveau du tout inclus de base qui n’inclut pas les alcools haut de gamme et les crèmes glacées alors qu’un 5 jours nous a coûter 8000$CAD….

Hotel was in great location for buses and train station. Room was clean and breakfast was good. Staff helpful.

The Arche Design Rooms and Suites was a good choice for us. We found it comfortable and convenient with good food choices nearby. The recommendations by the team for where to eat were so helpful and we felt really welcomed. We didn’t use the Spa so can’t comment. Our late arrival was no problem and we enjoyed the breakfasts - all the food was fresh and tasty. We enjoyed our stay and would certainly recommend Arche to other travellers

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