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Arrowsmith-Benson Vacation Packages

More coffee pods in room would have been nice for a three night stay. And card-operated laundry facilities.

Breakfast could have started a little earlier, 7:00 instead of 7:30. Great made-to-order breakfast!

Convenient location to walk downtown, the waterfront, the island. Taps for both sparkling and still water was nice. Friendly front desk staff.

Lovely hotel. Was on the 20th floor with a partial view of the harbour. Was given some lovely chocolates, a bottle of wine and a nice card for our 30th wedding anniversary.

The lobby and reception areas are very dark and kind of depressing.

Seems like it would have been a nice place when it first opened, but there were a ton of issues with the room. Doors that don’t close properly, missing cupboard handles, duct tape on the floor, shoddy construction work all around which is really starting to show. The coffee was also a major disappointment. They have good beans on offer from a local roaster, but the supplies to make the coffee (coffee maker and pour-over set) aren’t up to the task. The coffee maker especially was nearly impossible to figure out and constantly came out watery and bitter. On the plus side, communication with the staff was alright, in-suite laundry was a nice touch, and the gym was well equipped enough for a short stay. I would recommend staying somewhere else in the area given the price.