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Balzac Vacation Packages

was a good place for childreb

Great location and staff was friendly and helpful. Rooms and bathrooms updated with Canadian Rockies decor.

I loved the location perched in Sulphur Mountain (peace and quiet). The hotel is located walking distance from the Bathhouse and two bus stops from the Gondola. The Roam Transit bus-stop is directly in front of the hotel. Once renovation is complete, this will be a great place to stay. I didn't get to experience the spa which is why I specifically booked the hotel. Staff was very friendly and accommodating. The additional amenities such as E-bikes, Thera gun, and Roam transit bus ticket were all great to utilize. The hotel's restaurants were also good. Most of the clients were retirees.

Nice stay!

A beautiful and terrific hotel facility with a top level restaurant!! Staff are so friendly & professional !

For a whole week our room was never cleaned, by the third day we kindly asked that at least our garbage be emptied and the bed be made in which they said they would but never did. After the fourth day we still never received any room service in which we asked again, still nothing changed by the 5th day. Lobby constantly had a sewage stench throughout the week as well.

The pool was very confusing to get to. That was the only thing I didn’t like about it. Otherwise, this is a great place to stay.