8/10 Good
Elaheh
Traveled with family
Feb 27, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I stayed at the hotel for five days.Pros: Large, beautiful and clean room. The location of the hotel was excellent, very close to the metro station and buses that went all over Barcelona. Next to the hotel was a large shopping mall with a grocery store, which was great for daily shopping, and also full of restaurants and eateries with reasonable prices.
Disadvantages: The hotel did not have a lobby and there was no proper furniture or facilities in the lobby. There was a curtain in the hotel lobby with a Starbucks behind it. I think they rented the hotel lobby to Starbucks.
There was a bit of noise coming into the room, so we had to put cotton in our ears to sleep, but I didn't have much of a problem with that.
The breakfast staff stood by the food while serving breakfast and stared at everyone while picking up the breakfast. I think this is not appropriate behavior and it would be better if they stood at the entrance rather than giving people the feeling that they are under control to eat everything.
The pool and bar were not available during this season, the bar was closed and we did not know this. The room was cleaned every day, but there was no specific time and they entered the room without permission without us putting something on the door that we wanted the room to be cleaned. For example, we went down for breakfast and when we came back and wanted to take a shower and go out, I saw the maid in the bathroom of our room and she had just started clean
Elaheh
Stayed 5 nights in Feb 2025