8/10 Good
Renatta
Traveled with partner
Oct 13, 2024
We loved our stay here. Our only criticism is that when we were calling about transportation from the cruise port to their hotel the receptionist said they had nothing and we ended up being taken advantage of by a local taxi and paid double and were dropped on a corner blocks from the hotel. When we asked about transportation when leaving and explained what had happened they were apologetic and had a taxi driver they have used in the past and his name was Albert and he was amazing! We used him for all of our travel after we left the hotel and that was so helpful! The only other negative is I contacted them through Expedia 3 times with no response about transportation and had to call. The staff once we arrived were incredible and the breakfast was the best we had during our 2 weeks of travel! Would stay there again for sure!
Renatta
Stayed 2 nights in Sep 2024