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Motel One Barcelona - Ciutadella

3.0 star property

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Photo gallery for Motel One Barcelona - Ciutadella

Property entrance
Bar (on property)
Bar (on property)
Terrace/patio
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$168
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Passeig de Pujades, 11-13, Barcelona, 08018
  • Plaça de Catalunya
    ‪17 min walk‬
  • La Rambla
    ‪17 min walk‬
  • Sagrada Familia
    ‪3 min drive‬
  • Barcelona (BCN-Barcelona Intl.)
    ‪17 min drive‬

Room options

View all photos for THE ONE with terrace

Premium bedding, in-room safe, desk, blackout drapes

THE ONE with terrace

  • Sleeps 2
  • 1 Queen Bed

View all photos for THE ONE

Premium bedding, in-room safe, desk, blackout drapes

THE ONE

8.8 out of 10
Excellent
(94 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for THE ONE with view

Premium bedding, in-room safe, desk, blackout drapes

THE ONE with view

8.8 out of 10
Excellent
(30 reviews)
  • 172 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

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Terrace/patio

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About this property

Motel One Barcelona - Ciutadella

3-star hotel in Sant Martí
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite.
Motel One Barcelona - Ciutadella offers 301 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a terrace, a garden, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Motel One Barcelona - Ciutadella is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14.50 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Motel One Barcelona-Ciutadella Hotel
Motel One BarcelonaCiutalla
Motel One Barcelona Ciutadella
Motel One Barcelona Ciutalla
Motel One Barcelona Ciutadella
Motel One Barcelona - Ciutadella Hotel
Motel One Barcelona - Ciutadella Barcelona
Motel One Barcelona - Ciutadella Hotel Barcelona

Motel One Barcelona - Ciutadella Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

AYSHIA, San Francisco

Stayed 5 nights in Jun 2025

6/10 Okay

AYSHIA, San Francisco

Traveled with group
Disliked: Cleanliness, amenities
The staff at check-in was nice. The room was much smaller than the pics. There were only two bath towels. No washcloth. We had a glass from the coffee bar in our room the entire time. The room was cleaned but the cleaning person never took it. It was empty. There was blonde hair on the bathroom walls. I am a bald girly and my friend has black hair that was is braids so it wasn’t ours. And one on my towel. The bed is actually two twin beds pushed together. I asked for two beds and they said this is all they had. There was no pool. The location was great. The breakfast was fine.
Stayed 5 nights in Jun 2025

6/10 Okay

Emma

Liked: Property conditions & facilities, room comfort
The rooms were nice and the bed was very comfortable but we did find a makeup stain on the bed before we got in it. Also we left by accident a skirt in the room and when we realised we called the hotel in which they asked it to be emailed to them which I did they then didn’t reply for hours so I rang them again where they finally sorted it out. But it begs the question if they knew we had left a skirt why did they not ring us to inform us. Reception was very slow.
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jun 2025

10/10 Excellent

Gagik

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I'm not sure why this place has such great reviews. I've stayed at many hotels in Barcelona and this one is nothing special. The room is small with none of the basic amenities - no coffee maker, no mini fridge, no closet, no phone. there is a small safe. I had an interior room which means my window looked right into the elevator lobby. The location is okay, but not as convenient as staying in the Barri Gòtic. A good walk to Plaça de Catalunya and the beach. I wouldn't consider staying here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dartel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great service and you have access to all metros and public transportation if you like to use it. Staff was super friendly and accommodating. We will be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying with this chain, really nice, clean, quiet hotel with friendly staff and a good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and welcoming, and it was very useful to be able to store luggage before checkin and after checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Really nice hotel. Very clean and in an excellent location, one of my favourite parts of Barcelona! Our particular room was very small but was spotlessly clean. The staff were all very friendly and helpful and went above and beyond to help us. The rooftop bar is a perfect addition to the hotel, although it would have been better if it was open past 9pm so that you can see the city all lit up in the dark. All in all a lovely hotel and would recommend and definitely stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Perry

Stayed 5 nights in May 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very professional helpful and friendly.
Stayed 1 night in May 2025

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel because it was in a quiet area and the front desk staff was very helpful with directions, taxis, dining recommendations, and suggestions for sightseeing in the area. There was a very nice rooftop bar with a great view. The room was lovely, but TINY. Our friends paid the same price and had an enormous room!
Stayed 1 night in May 2025

10/10 Excellent

Jean-Claude

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was excellent and the price was reasonable considering the quality. The service was perfect. The amenities (balcony & patio) were gorgeous,
Stayed 2 nights in Apr 2025

8/10 Good

Shirin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable and easy access to bus and train. Clean rooms and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Riana

Stayed 6 nights in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

10/10 Excellent

troney

Stayed 1 night in May 2025

8/10 Good

Zara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very nice apartment. Great area. Friendly welcome team. There is a noise warning for all guests but nobody to monitor at night. It is VERY noisy.
Stayed 3 nights in May 2025

10/10 Excellent

Sherri

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel in a great location! Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

cynthia

Stayed 1 night in May 2025

6/10 Okay

Clarence

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This property was well located and transportation easily accessible. The room was small and very sparsely furnished. no closet or desk or drawers, only one chair and not even a luggage rack. the lobby was dimly lit in the evening.
Stayed 5 nights in May 2025

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but
Stayed 2 nights in May 2025

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good location

They have a rooftop terrace but it's only open 11am-9pm. So you can't see the sunrise or sunset from it nor the city lights at night. There is no complimentary coffee and when you go down to order from the bar they can't add it to your room. It was very inconvenient to have to go up to my room again to get money.
Stayed 3 nights in May 2025