6/10 Okay
VISHAL
Business traveler
May 25, 2025
Liked: Cleanliness
Missing the Factor X
The Hotel is not so close from city centre. A taxi will take 20minutes...via a Train / Metro more than 30 minutes while a bus will take around 1 hour to reach the hotel.
Though the distance was known before the booking, we found the tariffs of Sercotel lower among others during peak of conference season and overall availability was lower near city centre.
When you pay between €150-200 per night for a room ( we booked 4 rooms for our team members), you will expect atleast a water bottle per person in the room OR a hot water kettle with cups/Coffee/ tea for 1-2 servings...This is how standard hotels in big cities serve the guests now days, We missed this courtesy. We missed the Iron/ iron Board in the rooms and had to share 1 Iron that was available on day 3 of our stay.
The staff was courteous and cheerful.
Hygiene and cleanliness.. I will rate it is as 'NOT EXCELLENT'

VISHAL
Stayed 3 nights in May 2025