10/10 Excellent
Melitina
Traveled with family
Aug 27, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Delightful Boutique Experience Staying at Hotel Balmes in Barcelona was a refreshing and wonderful experience, especially after my time in Madrid. From the moment I arrived, I was warmly welcomed by Godson setting the tone for a fantastic stay. Joseph Antoni at the front desk was incredibly sweet and helpful, even taking the time to ensure that all the amenities in my room were in perfect order—a thoughtful touch that truly stood out.
The positive experience continued at the restaurant, where Cesar and the manager of the restaurant provided excellent service. Each morning, I was greeted by concierge with a cheerful smile, which truly brightened my day. The staff at the restaurant were consistently attentive, ensuring that every need was met.
I highly recommend purchasing the breakfast buffet. The spread of food was not only high-quality but also absolutely delicious. Gonzalo, in particular, was such a caring and attentive his exceptional service really stood out always serving us with a smile and ensuring we had everything we needed. EXCELLENT!
Overall, Hotel Balmes exceeded my expectations in every way. The staff’s dedication to making guests feel welcome and cared for truly sets this boutique hotel apart. I will definitely be returning on my next visit to Barcelona.
Tina and family!
Melitina
Stayed 5 nights in Aug 2024