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Hôtel des Arceaux

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel des Arceaux

Lobby lounge
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Lobby lounge
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Free toiletries, hair dryer, towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
  • Housekeeping
  • Breakfast available
  • Free WiFi
  • Business services

Explore the area

Map
26 rue Port neuf, Bayonne, Pyrenees-Atlantiques, 64100
  • Cazenave Chocolatier
    1 min walk
  • L'Instant Gourmand
    1 min walk
  • Bayonne Station
    10 min walk
  • Biarritz (BIQ-Pays Basque)
    22 min drive

Room options

Comfort Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Shared Bathroom

  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Hôtel Côte Basque

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very Good, (556)
The price is $69
per night
$78 total
includes taxes & fees
Jan 6 - Jan 7
Hôtel Côte Basque

About this property

Hôtel des Arceaux

Bayonne hotel with free WiFi
Along with a business center, this smoke-free hotel has laundry facilities and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
Hôtel des Arceaux offers 16 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. This Bayonne hotel also offers tour/ticket assistance, laundry facilities, and a front-desk safe.

Hôtel des Arceaux is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 7.50 per person

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 7 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 8 per night
Cribs (infant beds) are available for EUR 8 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7.50 per person
  • Crib (infant bed) fee: EUR 8 per night
  • Rollaway bed fee: EUR 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Arceaux
des Arceaux Bayonne
Hôtel des Arceaux
Hôtel des Arceaux Bayonne
Hôtel Arceaux Bayonne
Hôtel Arceaux
Arceaux Bayonne
Arceaux
Hôtel des Arceaux Hotel
Hôtel des Arceaux Bayonne
Hôtel des Arceaux Hotel Bayonne

Hôtel des Arceaux Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 126 reviews" "
Rating 8 - Good. 43 out of 126 reviews" "
Rating 6 - Okay. 40 out of 126 reviews" "
Rating 4 - Poor. 12 out of 126 reviews" "
Rating 2 - Terrible. 7 out of 126 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Very poor hotel, good location
Not a great hotel. Their check-in closes at 7, I did get an email saying check-ins over Christmas would be closing at this time, but that was Christmas, not more than 2 weeks before!! Lucky I got there just before 7 then. The hotel is on a slope, no joking, you constantly feel you're going to fall over. I almost broke my back in their communal shower, the slippery surface made me slip and I'm not sure how I didn't fall over. HOTELIER - get an anti-slip mat! And while you're at it, do something about the annoying shower curtain that clings to you as you try and wash yourself - really, really annoying. The rack rate is 60 Euros, unbelievably, it was barely worth the 30 Euros I paid. And, one last annoying thing, more out of principle - tourist tax is 70 cents per day and, no joking, they charge you twice on a 1-night stay - I appreciate this is probably government-driven, but really, are French taxpayers so desperate for money that they charge a person arriving just before 7 at night and leaving at 7 the next morning for TWO days??????

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the perfect location in Bayonne
Staff was very helpful to me when the airline lost my luggage !

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Room comfort

6/10 Okay

swellsy, derbyshire

Liked: Staff & service
very convenient for the center of Bayonne
hotel looks a bit dated, strange arrangement in the room, had to sit sideways on the loo, and in the hotel, room windows open onto other rooms

8/10 Good

elisabeth, melbourne australia

Liked: Staff & service
Charming hotel in great location
Charming quirky hotel in great location. I had a small room but larger available. Good value for money

6/10 Okay

Justin, France

Disliked: Staff & service, property conditions & facilities, room comfort
Best Location
The location was superb, right in the city centre, but that was the only thing that the hotel had going for it. Very old fashioned with minimal, cheap furniture, some of which was broken. The shower had to be held in order to use it. Small double bed which was lumpy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Des Arceaux Bayonne
near to all the sights and restaurants. Safe and secure parking close by.Staff helpful and friendly

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, Good location, Good room
We were very happy with the hotel. We booked a double room with a bathroom, some of the rooms do have shared bathrooms. The room was spotless and cleaned each day. The hotel has a lovely feel to it with each room being decorated in a different colour scheme. There are some great chocolate shops in the street and many restaurants to choose from just around the corner on the river front. Our only criticism would be that in order to use the wifi you had to tell them and they would then turn it on, wifi is not secure.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Arantza

Stayed 1 night in Dec 2019

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Audrey

Traveled with group
Moyen
La déco est vraiment a revoir et les chambres un peu petites quand on est deux. Le gros avantage c'est qu'il est en plein Bayonne, du coup, très pratique pour sortir le soir.
Stayed 2 nights in Sep 2019

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disponibilité et tranquillité ont été apprécié ainsi que la deco notamment la pièce du petit déjeuner.
Stayed 1 night in Jun 2019

6/10 Okay

Thiago

Correct, sans plus.
Correct, sans plus.
Stayed 1 night in Apr 2019

6/10 Okay

Serge

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en casa tradicional
Hotel en una casa histórica, un edificio en el casco que mantiene la esencia. Muy bien comunicado. El desayuno excelente.
Stayed 1 night in Jan 2019

6/10 Okay

Katia

Liked: Cleanliness, property conditions & facilities
joli mais sportif
la réception est au 1er étage, il n'y a pas d'ascenseur. Certaines chambres donnent sur le couloir ou l'escalier, du coup, il fait chaud et lourd dans les chambres (après avoir transpiré pour monter les bagages, c'est agréable !) Il y a un grand ventilateur dans la chambre, mais ça brasse de l'air chaud. La salle de bain est minimaliste, avec des sachets de gels douche. Chaque chambre a un linge de lit différent, l'escalier est magnifiquement décoré. L'hôtel est situé au milieu d'une rue commerçante avec des restaurants.
Stayed 1 night in Jul 2018

8/10 Good

JUNKO

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Chakib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supplément source de malentendu
Le système de supplément est à repenser car il faut qu'il soit réglé à l'avance et non en aval. Le client n'a pas à déclarer s'il a utilisé ou non les serviettes et draps (une source de malentendu).
Stayed 1 night in Mar 2018