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Benaojan Vacation Packages

We liked it. Amazing location. But the road can be loud

Amazing staff , very professional and helpful, hotel is in great location and the property is very clean and cozy

The place is amazing: the room is like an apartment with all the amenities and even a fridge with wine! But it has all the facilities of a hotel, in particular Ferdinando at the reception is very useful for any help or information. The hotel is in a very nice and convenient area: bus stop and taxi area are very close and it is a walkable distance from the downtown. For sure I will come back to this place.

Pros: great location, open concept design, looks nice. Cons: the staging is great but we had sub par mattress. The hooks and towel bar were glued on. AC had noticable odour

Hotel is gorgeous, love the decor and trendy 70s inspired design. Room was enormous and very well decorated, though lack of drawers meant difficult to fully unpack with only hanging space. Giant balcony which was in the sun all day and overlooked the pool. Easy 10 minute walk to the beach. I felt the service let the stay down overall. Whilst housekeeping were excellent, front desk/lobby staff were not forthcoming with checking in on our stay, helping with taxis etc. Bar service around the pool needs improvements in processes. The outdoor bar was closed for the season which is fine, but ordering and delivering drinks around the pool was difficult, with insufficient staff available, and the bar itself frequently cluttered with dirty cups. Breakfast buffet was standard for a hotel of the size/category of the Kimpton, but again let down by inconsistent service, often with staff members forgetting drinks we'd ordered, or us having to search out a member of staff to place an order for coffee. We weren't informed breakfast was included in our booking and found this out on our second day after having breakfast elsewhere. Service overall I didn't find personal or personable, with us directed via the in-room tv or QR code to the website to place room service orders and find out about the hotel. The room service ordering was technically buggy and we couldn't resolve it. We didn't eat dinner at the hotel, but did try lunch once which I found overpriced and poor quality.

We stayed for 5 nights. Great place and location to stay. The staff was fantastic and very helpful. I would stay there again.

La habitación era pequeña y miraba directamente al edificio de al lado. El desayuno estaba bien. La pileta muy llena y las reposeras tambien