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Benifayo Vacation Packages

The only blanket in the room had a sour smell- so much so that we could not use it.

Clean room, great breakfast, staff were helpful and pleasant. A bit of a walk to get anywhere, but overall a great stay.

La ubicación es excelente! Pero es una lástima que los baños no estén en buen estado. Las duchas no se ven limpias, el agua sale por todas partes. Las 2 duchas estaban tapadas. NO hay aire acondicionado en todas las habitaciones. Solo en la sala y 1 habitación de las 3 que hay. Y el aire de la habitación tenía un ruido que sonaba cada minuto y no se podía descansar. Mandaron a alguien para arreglar estas cosas pero no mejoró en nada. Mucho ruido de los otros departamentos. El sofá de la sala con el tapiz roto. Lamentablemente no vale lo que pagamos. Lo mejor es la ubicación pero el estado del departamento muy por debajo de lo que debería ser para el precio pagado.

Great location. Grocery store, mall, park, and historical area within walking distance, although view from room is not that nice; surrounding area isn't that scenic. Staff were very quick to respond to my complaints. Can't give a high rating because my room wasn't clean when we arrived. Garbage not emptied, microwave smelled like popcorn from last guest; my husband cleaned the toilet. Shower leaked. Sheets were clean and changed however. Rest of the building was very clean, so I think there was a mix up. Staff seemed to do a good job on other rooms from what I saw the next day. When I texted staff, they sent someone to clean room. If had arrived in evening this would have been a problem since no staff available at night. You pay to store luggage in lockers if you have to store luggage after check out. Overall, really appreciated the staff members who helped me out, but wouldn't stay there again. Thorough deep clean needed in my room.