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Hotel Cappello D'Oro, BW Signature Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cappello D'Oro, BW Signature Collection

Daily buffet breakfast for a fee
Lobby
Lobby
Superior Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Pet friendly
  • Laundry

Explore the area

Map
12 Viale Papa Giovanni XXIII, Bergamo, BG, 24121
  • Via XX Settembre
    3 min walk
  • Ristorante La Delizia
    1 min walk
  • Bergamo Station
    7 min walk
  • Bergamo (BGY-Orio Al Serio)
    13 min drive

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 142.3 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Room amenity

Superior Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Cappello D'Oro, BW Signature Collection

4-star hotel in Citta Bassa
Along with a full-service spa, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hotel Cappello D'Oro, BW Signature Collection offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cappello d'Oro. The spa is equipped with a sauna. The spa is open daily.
Hotel Cappello D'Oro, BW Signature Collection features a full-service spa and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 431 square feet (40 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Hotel Cappello D'Oro, BW Signature Collection has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Bistrot Del Moro - Onsite bistro.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot Del Moro

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Crib (surcharge)
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.00 to 15.00 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per stay
  • Spa fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A12V4DQJPJ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cappello D'Oro Bergamo
Best Western Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Hotel
BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
Cappello D'Oro
Cappello D'Oro BEST WESTERN
Best Western Cappello D'Oro
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Best Western Hotel Bergamo
Best Western Premier Cappello D'Oro

Hotel Cappello D'Oro, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 743 reviews" "
Rating 8 - Good. 284 out of 743 reviews" "
Rating 6 - Okay. 55 out of 743 reviews" "
Rating 4 - Poor. 18 out of 743 reviews" "
Rating 2 - Terrible. 7 out of 743 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
A very clean, nice quality hotel in a great location. Lots of Italian character, but everything worked very well. Breakfast was a bargain. The staff were really helpful, in fact they all were very helpful and were always very polite and welcoming.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in the central part of Bergamo, walking distance to everywhere!!! Friendly and helpful staff, delicious breakfast, comfy beds !!!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roland

Traveled with partner
Very friendly and helpful staff. I messed up my in room vault combination (of course right before departure, with passports etc in) and they went to great lengths to get somebody to open it quickly
Stayed 2 nights in Jul 2024

10/10 Excellent

Ofer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Bergamo
Excellent location near central station and excellent breakfast. Excellent service as well. Thanks a lot!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabienne

Stayed 2 nights in May 2024

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very practical
The room is made for travelers: lots of countertops, comfortable chair, good use of space. It was quiet despite being on a Main Street. Excellent location! 10 min walk to funicular to upper town. Garage two doors from hotel. Friendly reception. Large, varied breakfast buffet
Stayed 2 nights in May 2024

10/10 Excellent

maria, Lake Lotawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2024

8/10 Good

Fredrik

Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great! Lovely staffs, although coffee at reception was extra
Stayed 1 night in Mar 2024

10/10 Excellent

Aidan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Overnight Stay - ticked all the boxes
Quick overnight stay prior to an early flight. No breakfast required, concierge spoke fluent English and was able to advise on tourist trips and local restaurants. Hotel was clean and central, close to the train station and bus routes. Room was comfy and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Huseyin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great People
Great Hotel, Great people… Very typical for this part of the world to limit the heat in the rooms. Cold-cold-cold.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Great place - perfect location!
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect close to train station, walkable to the lower city centre or transportation to higher city Staff is very helpful and pleasant, room was very clean and breakfast was good with a good variety.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We both commented on how well maintained and clean the hotel was. It was central and easy to get to from the airport and back, and a good base for both Citte Alta and Basa. When we return to Bergamo, we will likely use this hotel again
Stayed 3 nights in Sep 2023

10/10 Excellent

alan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great
Stayed 5 nights in Sep 2023

10/10 Excellent

Noor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location near the train station and walking distance to the funicular. good breakfast too.
Stayed 1 night in Sep 2023

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great
Stayed 1 night in Aug 2023

4/10 Poor

Lofaro

Traveled with family and small children
Disliked: Property conditions & facilities
middle Of the summer and air conditioning did not work
Stayed 1 night in Aug 2023

10/10 Excellent

Annmarie

Stayed 1 night in Jul 2023

10/10 Excellent

Ivaylo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ailsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this hotel. It was conveniently positioned with the train station only a short walk away. There are lots of shops and restaurants nearby and the funicular railway to Citta Alta is a walkable distance from the hotel. The rooms were clean and the staff were very friendly and helpful. I would recommend this hotel and will likely stay here again when we return to Bergamo.
Stayed 7 nights in Jul 2023

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023