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Hotel Excelsior San Marco

4.0 star property

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Photo gallery for Hotel Excelsior San Marco

Front of property - evening/night
Equipment storage
Lobby sitting area
View from property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking available
$174
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Piazza Vecchia
    ‪11 min walk‬
  • Humanitas Gavazzeni Hospital
    ‪2 min drive‬
  • Gewiss Stadium
    ‪3 min drive‬
  • Bergamo (BGY-Orio Al Serio)
    ‪5 min drive‬

Room options

View all photos for Standard Single Room

Down comforters, minibar, in-room safe, desk

Standard Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single Room

Down comforters, minibar, in-room safe, desk

Deluxe Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin Room

Down comforters, minibar, in-room safe, desk

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, minibar, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Living room | 30-inch flat-screen TV with digital channels

Suite

  • 377 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room

  • 204 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(61 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Down comforters, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room | Down comforters, minibar, in-room safe, desk

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Room selected at Check-In

Room selected at Check-In | Down comforters, minibar, in-room safe, desk

Room selected at Check-In

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room | Down comforters, minibar, in-room safe, desk

Business Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Excelsior San Marco

4-star hotel in Citta Bassa
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Hotel Excelsior San Marco offers 155 accommodations with minibars and safes. Beds feature down comforters. 30-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 2153 square feet (200 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hotel Excelsior San Marco is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Roof Garden Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 3 to August 18:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Hotel Excelsior San Marco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 1008 reviews
Rating 8 - Good. 302 out of 1008 reviews
Rating 6 - Okay. 51 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 4 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

maurice

Stayed 5 nights in May 2025

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay ....was able to check in early, room was a good size, very clean and had a great view of the old town. Very good breakfast. Staff arranged taxi which arrived on time. Will definitely use again.
Stayed 1 night in May 2025

10/10 Excellent

Toby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, wonderful food in the rooftop restaurant and perfectly situated close to the funicular!
Stayed 1 night in May 2025

10/10 Excellent

christine

Stayed 1 night in May 2025

10/10 Excellent

Susanne

Stayed 3 nights in May 2025

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff & service.

Friendly and very helpful staff..... allowed us to check in early then helped us sort out alternative travel arrangements in response to national rail strike. Great location. Great breakfast. Clean.
Stayed 1 night in May 2025

8/10 Good

DOROTHY

Liked: Cleanliness, staff & service, room comfort
Big room. Large bed - very comfortable. However room tired looking. Hairdryer old fashioned and not very effective. Overdue an upgrade. Have started upgrading rooms on othee side of building
Stayed 2 nights in May 2025

10/10 Excellent

Lasse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Mats

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Excellent rooftop restaurant.
Stayed 3 nights in May 2025

10/10 Excellent

richard

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insbesondere das Rooftop Garden Restaurant ist super!
Stayed 2 nights in May 2025

10/10 Excellent

Mads

Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay - arrived well before check-in and the staff were very helpful and gave us our room early and an upgrade Stayed in the newly refurbished room which was excellent. Hotel is very central and in walking distance to the town/shops and also to funicular that takes you to the old town. Have stayed here 3 times now and woukd always make this my 1st choice of hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Convenient for the funicular to the old town and the bus to Bergamo airport
Stayed 1 night in Apr 2025

10/10 Excellent

Garry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very central and a nice property. The late night bar man was the coolest guy. We will be back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ist top mit allen Extras - wirkt aber alt

Hotel hat alle Annehmlichkeiten die man erwarten darf. Es ist alle sehr sauber und funktioniert. Das Alter sieht man den Zimmern aber an und ein Tapetenwechsel wäre angezeigt - im wörtlichen Sinn. Einzelne Ränder der Tapete lösen sich und die Einrichtung wirkt alt. (Wahl der Farben, Stecker etc)
Stayed 1 night in Apr 2025

10/10 Excellent

Shelbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved the Business room , it was renovated with all the modern conventions . Bed was comfortable and they had a free Delicious breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great work stay

Stayed one night
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, parking a bit expensive though.

We had a great room, all clean and quiet and we had a great sleep. The hotel is a few steps away from the funicular that takes you to the old city Everything was perfect and would like to highlight Flavius who was very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Torunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spot, very central. Rooms spotlessly clean and well equipped. Basic toiletries provided. Staff welcoming and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Flemming

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025