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Hotel Excelsior San Marco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior San Marco

Front of property - evening/night
Lobby sitting area
Lunch and dinner served, international cuisine
View from property
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Via XX Settembre
    8 min walk
  • GAMeC
    13 min walk
  • Carrara Academy Gallery
    13 min walk
  • Bergamo (BGY-Orio Al Serio)
    9 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | Down comforters, minibar, in-room safe, desk

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single Room

Down comforters, minibar, in-room safe, desk

Deluxe Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin Room

Down comforters, minibar, in-room safe, desk

Superior Twin Room

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Down comforters, minibar, in-room safe, desk

Standard Twin Room

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Living room | 30-inch flat-screen TV with digital channels

Suite

  • 419 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, desk

Deluxe Double Room

  • 204 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Room amenity

Deluxe Twin Room

  • 204 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Down comforters, minibar, in-room safe, desk

Standard Double Room

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Down comforters, minibar, in-room safe, desk

Superior Double Room

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room | Down comforters, minibar, in-room safe, desk

Superior Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Room selected at Check-In

Room selected at Check-In | Down comforters, minibar, in-room safe, desk

Room selected at Check-In

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room | Down comforters, minibar, in-room safe, desk

Business Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Excelsior San Marco

4-star hotel in Citta Bassa
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Hotel Excelsior San Marco offers 155 accommodations with minibars and safes. Beds feature down comforters. 30-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 2153 square feet (200 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hotel Excelsior San Marco is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Roof Garden Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to January 12:
  • Dining venue(s)
The property will be renovating from November 1 2023 to December 29 2024 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Property Registration Number 016024-ALB-00005

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Hotel Excelsior San Marco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1011 reviews" "
Rating 8 - Good. 332 out of 1011 reviews" "
Rating 6 - Okay. 65 out of 1011 reviews" "
Rating 4 - Poor. 16 out of 1011 reviews" "
Rating 2 - Terrible. 2 out of 1011 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, excellent location - central, but not on the super loud road. Could do with more toiletries and better hair dryer in the hot weather. Would appreciate a bit of control from staff over tables at breakfast, as for bigger groups there isn't always enough big tables- they are taken by 2 people. Breakfast itself is fine. Parking small, but they take your car to garage and drive it back whenever you need, so no issues.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne-Grete

Liked: Amenities
Beautiful hotel, great location. My only complaint is the price of parking which cost me 60 euros for two nights. Far too much, and the most expensive I have ever paid.
Stayed 2 nights in Aug 2024

10/10 Excellent

G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - close to both the Old Town and beautiful central new town.
Stayed 6 nights in Aug 2024

8/10 Good

Helena

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant excellent
Restaurant food and service was excellent. Room was apparently an upgrade, if so it was disappointing. Breakfast was chaotic.
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfy bed
We spent one night at this hotel at the end of our holiday that took us to a couple of places throughout Northern Italy. Nice hotel, convenient location for exploring both Bergamo old town and new town. The room's aesthetic was maybe a bit dated, but was well maintained. Bed was comfortable, room was clean and the air conditioning worked well. Bus to airport stops not far from the hotel, and about a 15 minute walk to the train station. Staff were friendly and helpful. Breakfast had a decent selection Would certainly stay here again if we return to Bergamo.
Stayed 1 night in Aug 2024

10/10 Excellent

Hakan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely nice central hotel
Very nice room, good service, friendly and helpful staff
Stayed 1 night in Aug 2024

8/10 Good

herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Anders

Stayed 2 nights in Aug 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo in Milano
The front desk staff were charming and efficient. Love my cute little room. Gorgeous bathroom, excellent hairdryer!!! The location is perfect, close to the train station and 30min walk to duomo. I walk fast so maybe a bit longer for some. Quick little convenience store across from the hotel for munchies and drinks. Excellent restaurant right beside the hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

michael, Livingston

Traveled with family
Liked: Cleanliness
The air conditioning was controlled at the front desk? What?
Stayed 2 nights in Aug 2024

10/10 Excellent

erwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe établissement
Tout était parfait. Mention speciale au delicieux petit-déjeuner servi dans une salle tres agréable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Olof

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Svenja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel but the rooms are a little dated. The restaurant is ok, won’t let you go for drinks only even as a resident. Has a lovely view of Bergamo from their restaurant but you need to have a meal and deal with the pretentiousness.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for both old and new Bergamo
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, excellent location
Stayed 2 nights in Jul 2024

10/10 Excellent

Hans Henrik

Stayed 1 night in Jul 2024

10/10 Excellent

Georgi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convinently located. My room was small but very nice ( everything looked brand new).
Stayed 2 nights in Jul 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! The rooms are small. Beds and pillows very comfy! Breakfast is fresh with large selection. Everything was delicious.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are coming to Bergamo, stay here!
This is a gem of a hotel, centrally located in Bergamo, just a short walk to the funicular from the hotel. The rooms are compact, but tastefully furnished, and absolutely spotless. The air conditioning was excellent and the bed was comfortable. Best breakfast I have ever had in Italy.
Stayed 1 night in Jul 2024