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La Castellana

3.0 star property

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January 2025

Photo gallery for La Castellana

Suite (Duplex 6 adults) | Premium bedding, down comforters, memory foam beds, minibar
Apartment (TEATRO Via Torquato Tasso 4) | Private kitchenette | Electric kettle
Apartment (BORGO Via Borgo Palazzo 19) | Premium bedding, down comforters, memory foam beds, minibar
Apartment, 3 Bedrooms (ELEGANZA Via Divisione Tridentina 3) | Premium bedding, down comforters, memory foam beds, minibar
Daily buffet breakfast (EUR 7.5 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Laundry
  • Breakfast available
  • Pet friendly

Explore the area

Map
Via Torquato Tasso 42, Bergamo, BG, 24121
  • Via XX Settembre
    10 min walk
  • GAMeC
    11 min walk
  • Carrara Academy Gallery
    11 min walk
  • Bergamo (BGY-Orio Al Serio)
    21 min drive

Room options

Two Bedroom Apartment STELVIO Via Stelvio 10

  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (ELEGANZA Via Divisione Tridentina 3)

Apartment, 3 Bedrooms (ELEGANZA Via Divisione Tridentina 3) | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 3 Bedrooms (ELEGANZA Via Divisione Tridentina 3)

  • 1561 sq ft
  • Sleeps 7
  • 6 Twin Beds

View all photos for Suite (Duplex 3 adults)

Suite (Duplex 3 adults) | Premium bedding, down comforters, memory foam beds, minibar

Suite (Duplex 3 adults)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment (PIGNOLETTO Via Pignolo 81)

Apartment (PIGNOLETTO Via Pignolo 81) | Living room | 36-inch TV with satellite channels

Apartment (PIGNOLETTO Via Pignolo 81)

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room | Premium bedding, down comforters, memory foam beds, minibar

Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, 1 Double or 2 Twin Beds

Double Room, 1 Double or 2 Twin Beds | Premium bedding, down comforters, memory foam beds, minibar

Double Room, 1 Double or 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment (TEATRO Via Torquato Tasso 4)

Apartment (TEATRO Via Torquato Tasso 4) | Private kitchen | Electric kettle

Apartment (TEATRO Via Torquato Tasso 4)

  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, down comforters, memory foam beds, minibar

Studio Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Duplex 4 adults)

  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (Duplex 6 adults)

Suite (Duplex 6 adults) | Premium bedding, down comforters, memory foam beds, minibar

Suite (Duplex 6 adults)

  • 700 sq ft
  • Sleeps 6
  • 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio MIGNON Via Torquato Tasso 42

Studio MIGNON Via Torquato Tasso 42 | Premium bedding, down comforters, memory foam beds, minibar

Studio MIGNON Via Torquato Tasso 42

  • Sleeps 3
  • 1 Double Bed

Camera 9 con Vista Giardino

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment (PALAZZO SUITE Via Torquato Tasso 42)

Apartment (PALAZZO SUITE Via Torquato Tasso 42) | Premium bedding, down comforters, memory foam beds, minibar

Apartment (PALAZZO SUITE Via Torquato Tasso 42)

  • 645 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, down comforters, memory foam beds, minibar

Studio Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment PIGNOLO Via Pignolo 81

Two Bedroom Apartment PIGNOLO Via Pignolo 81 | Premium bedding, down comforters, memory foam beds, minibar

Two Bedroom Apartment PIGNOLO Via Pignolo 81

  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment LIBERTY Via Gerolamo MIani 1

Two Bedroom Apartment LIBERTY Via Gerolamo MIani 1 | Premium bedding, down comforters, memory foam beds, minibar

Two Bedroom Apartment LIBERTY Via Gerolamo MIani 1

  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment (BORGO Via Borgo Palazzo 19)

Apartment (BORGO Via Borgo Palazzo 19) | Premium bedding, down comforters, memory foam beds, minibar

Apartment (BORGO Via Borgo Palazzo 19)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment TAVERNA Via Torquato Tasso 30

Apartment TAVERNA Via Torquato Tasso 30 | Premium bedding, down comforters, memory foam beds, minibar

Apartment TAVERNA Via Torquato Tasso 30

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom (2 adults)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

La Castellana

3-star Bergamo hotel, connected to a shopping center in Citta Bassa
A bar/lounge, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
La Castellana offers 13 air-conditioned accommodations with washers/dryers and minibars. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, a garden, and laundry facilities. Parking is available onsite for a surcharge.

La Castellana is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:00 AM and on weekends between 8:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (EUR 12 per night; includes in/out privileges)
  • Extended parking on site (EUR 12 per night)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Designer stores
  • TV in common areas

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:30 PM - 10:00 PM
The check-in location differs from the property location; go to: [Reception: Via Torquato Tasso 42 c/o La Castellana Hotel]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children
  • Covered self parking fee: EUR 12 per night (in/out privileges)
  • Extended parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Property Registration Number IT016024A1BYKRKUR8

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Castellana Apartment Bergamo
Castellana Bergamo
Castellana Hotel Bergamo
La Castellana Hotel
La Castellana Bergamo
La Castellana Hotel Bergamo

La Castellana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 66 reviews" "
Rating 8 - Good. 17 out of 66 reviews" "
Rating 6 - Okay. 5 out of 66 reviews" "
Rating 4 - Poor. 5 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No free parking
We needed to wait for a long time for someone to open the main door both at the time of arrival and during check out. The page of the hotel advertise free parking but it wasn't. The "free" parking was on the street and only during the night. When we asked for a longer parking place the hotel charged us 10€. The staff was very nice and polite despite those problems!
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There is no unique about this apartment room. Shower area is tiny, thing inside the room are old. Power trip if you turn on your AC and washer. Between this apartment and the hotel reception is more than 5 minutes walk. To the train station at least 15mins
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming apartment stay
We enjoyed our stay in this apartment with comfy bed and lovely bathroom. Kitchen sparsely equipped but hotel happy to help with anything needed. The apartment was up near to the old city and has a bakery next door, however it is up quite a climb - not a problem for us but would have been if we'd been less able, had a wheelchair etc etc. The hotel staff were lovely and happy to help out when we wanted extra pillows
Stayed 5 nights in Oct 2018

10/10 Excellent

Harpinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel for the perfect stay.
Amazing helpful staff and good location. Breakfast was amazing for continental and staff could do not do enough for guests. This hotel should be nothing short of 4 star. Rooms were clean, staff were knowledgeable about local area and any questions we had and went out their way to make sure we had everything we needed for the perfect stay. Would definately recommend this hotel to anyone staying in Bergamo, it was perfect.
Stayed 2 nights in Oct 2018

10/10 Excellent

Thomas E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
There are several properties, location is good. You can get everywhere either by foot or by bus .
Stayed 2 nights in Sep 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Experience!
Castellana hotel/apartments are so charming. Centrally located. Close to everything. A lovely experience in Bergamo. Kitchen and laundry were en suite! We felt very lucky to have found such a lovely place to stay!
Stayed 2 nights in Jul 2018

10/10 Excellent

Iain, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at a beautiful hotel...everyone was very helpful, especially Federico, and the breakfast buffet was superb!
Stayed 1 night in May 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when visiting Bergamo
This was our third time staying here and have always enjoyed it, nice staff, very comfortable room and con isn’t location make it our favorite
Stayed 2 nights in Feb 2018

6/10 Okay

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very small bedroom
I have mixed feelings about La Castellana but lean more towards not returning there again. The room we were given was very small with practically no natural lighting so it had a claustrophobic feeling. So the room was dominated by a large bed and it had awful lumpy pillows that I coyld not get myself comfortable with throughout the night as I tried to sleep! No room to open luggage or even walk around in the room other than escape to a normal size bathroom! No chairs or any furniture other than tiny end tables. Just not what we had experienced in other hotels in the rest of our travels in Italy. The owner is a very lovely woman however. Also the room was very clean. We were happy we only had one night to stay in that room and were glad to leave. Sorry but this was our experience.
Stayed 1 night in Jun 2017

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Approved!
We loved it.. a bit confusing for checking in.. but other than that we loved it.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to Stay!
This hotel was fabulous! The staff went out of their way to make us feel welcome and comfortable. The room was very clean. We would definately go back.

10/10 Excellent

Erik, Norrköping, Sweden.

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night but the service was exceptionel and the staff was super friendly and helpful. The breakfast was great. Only negative was that it was a bit hard to get parking, but we arrived very late. If you arrive earlier I think it would be ok.

10/10 Excellent

Nicholas, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond.. Customer service at its finest.
The hotel was absolutely beautiful, however, the owner, her daughter and the entire staff were amazing!!!

10/10 Excellent

mary ellen, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saved our holiday
When we realized we had lost our credit card we tried calling the contact phone numbers but could not get through....Irene, the leader of this lovely, family run hotel, solved the problem and in a short time we could relax and continue without worrying.

10/10 Excellent

Smith, Whitney on Wye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Excellent location within walking distance of old and newer city sights. Staff very knowledegable about the city and eager to advise. A personal down-side is that our room had very high up windows so was a little claustrophobic for us. However, we would recommend this hotel.

8/10 Good

Geezer01, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with historic furnishings
The negatives first: there is no parking close to the hotel (though baggage unloading at the hotel is permitted); the room rate does not correspond with the Expedia rate. But the positives far outweigh the negatives. The rooms are beautifully decorated but comfortable, the beds are great for clients with bad backs, the staff is friendly and efficient, the breakfast is a wonderful melange of basics and exotic, the hotel is very convenient for both the old town on the rock and the new town shopping. All in all a memorable stay and we will DEFINITELY go back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irene and all staff very welcoming and friendly. Knowledgeable about the area and local restaurants.

10/10 Excellent

Phillip, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergissimo
Very friendly service, nice quiet room, great location within walking distance of train station and the old town. Would definitely go again.

8/10 Good

Nick, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Almost perfect with some notableexceptions
The room in the Mignon suite was advertised as a small suite, with kitchen and lounge facilities, but our ground floor room had neither kitchen nor lounge. It would have been excellent except there were no windows. only very high rooflights. The comfort was seriously marred by the use of nylon sheets (didnt think you could get these anymore!) which contributed to an uncomfortable and interrupted night.. Good value breakfast and immaculate Italian bathroom fittings made up for this shortcoming.

10/10 Excellent

giacomo, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Warm anf Friendly staff, beautiful location in the very center of bergamo, newly renovated with high end finishing. Will definitely and with no hesitation go again. Rich breakfast and really got the feeling of a high stars hotel.

10/10 Excellent

Catherine, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, central location
My baby son and I stayed for 2 nights while in Bergamo for a friend's wedding. The hotel was in a really convenient location, and Irene (and her family) made us feel very welcome. Really enjoyed staying there, and would definitely recommend it to friends, and stay there again if/when we return to Bergamo.

8/10 Good

Elwira

Liked: Cleanliness, staff & service
Great city, mediocre apartment.
Our stay in Bergamo was just great. La Castellana was nicely placed in Cita Bassa, 25 min. walk from Citta Alta. The apartment was on the 3rd. floor with no lift. It's layout was very strange, and so was the interior. There was hardly any glasses, plates or cutlery, which was a minus. The staff was nice and helpful when we were in need of assistance. We will definetely return to Bergamo, but not to La Castellana.
Stayed 2 nights in Sep 2023