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NH Orio al Serio

4.0 star property

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Photo gallery for NH Orio al Serio

Exterior
Daily buffet breakfast for a fee
Property amenity
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$182
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
Via Portico 75, Orio al Serio, BG, 24050
  • Place, Oriocenter
    ‪1 min walk‬
  • Place, UCI Cinemas Orio
    ‪5 min walk‬
  • Place, Humanitas Gavazzeni Hospital
    ‪5 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪3 min walk‬

Room options

Standard Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(51 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Extra Bed 2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Extra Bed 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (Extra Extra Large)

Minibar, in-room safe, desk, blackout drapes

Family Room (Extra Extra Large)

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 2

View all photos for Family Room XXL

Minibar, in-room safe, desk, blackout drapes

Family Room XXL

  • Sleeps 6

Junior Suite 2Adults+1Child

  • Sleeps 2

View all photos for Junior Suite 3ADults

Minibar, in-room safe, desk, blackout drapes

Junior Suite 3ADults

  • Sleeps 3

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About this property

NH Orio al Serio

4-star Orio al Serio hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
NH Orio al Serio offers 118 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Orio al Serio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between 9:30 AM and 11:00 PM.
NH Orio al Serio features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a meeting room and limo/town car service. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

NH Orio al Serio is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
NH Orio al Serio - This restaurant specializes in local cuisine and serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 4:00 AM to 8:00 AM at scheduled times
  • Limo/town car service
  • Self parking on site (EUR 18 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NH Orio al Serio

Things to do

  • Gym
  • Hot spring
  • Sauna
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Hot spring
  • Hot springs open from 9:30 AM - 11:00 PM
  • Hot springs water temperature - 97 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 10 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 20 per person
  • Airport shuttle fee: EUR 3 per person
  • Airport shuttle fee per child: EUR 3
  • Self parking fee: EUR 18 per day
  • Extended parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016150-ALB-00001, IT016150A1JPVUSADM

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 9:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Nh Orio Al Serio
Nh Hotels Orio Al Serio
Nh Orio Al Serio Hotel Orio Al Serio
NH Orio Al Serio Province Of Bergamo
NH Orio Al Serio Province Of Bergamo
Nh Hotels Orio Al Serio
NH Orio al Serio Hotel
NH Orio al Serio Orio al Serio
NH Orio al Serio Hotel Orio al Serio

NH Orio al Serio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for airport but let down by noisy people shouting outside which could still be heard with windows shut room very warm as air conditioning had been turned off quite surprised no tea or coffee maker considering italy does some of the best coffee but free slippers! Would rather have had a kettle in room shopping centre nearby was great to pass some time
Stayed 1 night in Oct 2025

2/10 Terrible

Taisa

Traveled with partner
They charge my card twice in one night. They promised to refund it within 24 hours,but it’s been two weeks and I still haven’t received the money back
Stayed 1 night in Sep 2025

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within walking distance of Bergamo airport. Lovely friendly staff. Room was clean and unbelievably quiet despite being next to the airport. Huge shopping centre next door with plenty of dining options. Perfect place to stay if you have an early/late flight.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy stay and close enough to walk to the airport for an early flight.
Stayed 1 night in Sep 2025

10/10 Excellent

Mr.J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and efficient. The breakfast was nicer than expected. However, the rooms need to be updated.
Stayed 1 night in Sep 2025

10/10 Excellent

Riaan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Great location Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Stayed 1 night in Sep 2025

8/10 Good

Francesca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just an airport hotel

Room was clean and comfortable. Restaurant was nice. A couple of things to note - whilst you can see the hotel from the airport, it’s actually a 29 min walk as you have to walk under the highway. From the hotel you have to take a shuttle bus to the airport if you want want the walk, and the hotel will charge you €5 per person, other hotels just include this as standard. The rooms also don’t have USB/USC port, only something minor but most hotels these days are set up for these. Also there is no mirror in the room, only in the bathroom, and only plugs for shavers in the bathroom, so it was a challenge to straighten hair! But overall, for a bed the night before a flight, it ticked the box
Stayed 1 night in Sep 2025

10/10 Excellent

fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

Filomena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Lovely stay. Good location and friendly staff!
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tony, little rock

Business traveler
Liked: Cleanliness, staff & service
Not what I am used to from other NH Hotels. Looks adjacent to the airport, but 15 minute walk. Rooms smells bad
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We landed late into Bergamo area so chose this hotel for location. It was only a ten minute walk from the airport then 15 minute taxi to Bergamo station the next morning. We were only there a short period of time but the staff were excellent and the room was very nice and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Great place really close to the airport
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Stayed 1 night in Jun 2025

6/10 Okay

Richard

Stayed 1 night in Jun 2025

2/10 Terrible

Liz

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My husband and I arrived from Milano and checked in at the property at 10:30 pm. Upon arriving in room 242 with the thermostat not functioning and set at 25 Celsius we called the front desk. They informed us that the system would be reset. What followed was a series of follies filled with frustration, awful customer service, and pathetic excuses by the staff. After over an hour we were begrudgingly transferred to a new room 104. The thermostat was functional, but the room lacked towels, sheets, water, tea kettle... It was well after 1a.m. and my husband and I could not believe how disappointed we had been with our choice to experience the hotel. On a couple of occasions we called down to the front desk and there was no follow up. At no time did your staff apologize for the inconveniences that we experienced and their lack of effort in resolving the matter. I am afraid to think that this is normal or typical at this property.
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, there was a very strange smell in the room. No water offered for free in the room norm coffee making facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Leilani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport!
Stayed 1 night in Jun 2025

10/10 Excellent

Mariya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Jun 2025