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Starhotels Cristallo Palace

4.0 star property

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Photo gallery for Starhotels Cristallo Palace

Single Room | Premium bedding, minibar, in-room safe, desk
Reception
Front of property
Bar (on property)
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
Via Betty Ambiveri 35, Bergamo, BG, 24126
  • Humanitas Gavazzeni Hospital
    ‪13 min walk‬
  • Centro Congressi Giovanni XXIII
    ‪2 min drive‬
  • Via XX Settembre
    ‪3 min drive‬
  • Bergamo (BGY-Orio Al Serio)
    ‪5 min drive‬

Room options

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

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Front of property - evening/night

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  • Pet friendly
  • Free WiFi
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The price is $124
per night
$146 total
includes taxes & fees
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About this property

Starhotels Cristallo Palace

4-star Bergamo hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space.
Starhotels Cristallo Palace offers 90 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, bidets, and hair dryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Starhotels Cristallo Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Antica Perosa - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antica Perosa

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Starhotels Cristallo Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 224 out of 633 reviews
Rating 8 - Good. 304 out of 633 reviews
Rating 6 - Okay. 75 out of 633 reviews
Rating 4 - Poor. 21 out of 633 reviews
Rating 2 - Terrible. 9 out of 633 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Stayed 1 night in Jul 2024

2/10 Terrible

Bridget

Stayed 1 night in Jul 2024

8/10 Good

Claudio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average for Starhotels
Near airport. Not the best Starhotels hotel i have been to. Room was OK. Reception staff were great Gym is terrible
Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great staff & clean rooms
Stayed 2 nights in May 2024

10/10 Excellent

ANTHONY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group travel
Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed. Would use Star hotels again.
Stayed 2 nights in May 2024

8/10 Good

Dominique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bergame
they forgot my wake-up call. front desk staff was otherwise happening.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Harpriet

Traveled with family
Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alana

Stayed 1 night in Aug 2023

10/10 Excellent

Damian

Stayed 1 night in Jul 2023

10/10 Excellent

Andres

Stayed 1 night in Jun 2023

10/10 Excellent

Gheorghe

Stayed 1 night in Jun 2023

10/10 Excellent

Kendyl

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023

8/10 Good

M Zahid

Business traveler
Liked: Cleanliness, property conditions & facilities
Business Trip to Bergamo
The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended
Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Aneta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020