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The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Perfect location, friendly staff. Room had dust under the radiator and caulk in the shower had mold. As did the windowsill in the bathroom. Bed was comfortable. No view out the Windows and hall way was pitch black until you walked a few feet into it. Slept well. Appreciated the ceiling fan and AC.

The room was large and very nice with great amenities. We also really enjoyed going to the private and shaded garden with a glass of wine to relax in peace and quiet.

Love this hotel - central location, great amenities (loved the sauna!), and helpful staff. The room was huge - especially comparing to most European hotels. Highly recommend

Rien à signaler. Rien à signaler.

Great location, very close to Grand Place and within walking distance of many attractions in central Brussels. We didn’t need a car for most places, although you would need one or public transport for Atomium and Mini-Europe. The staff were very kind and helpful, and the air conditioning worked well. The main downside is that the hotel has no parking. Street parking is expensive and not ideal, but I found a nearby parking garage for about €31 per 24 hours. Checkout was a little difficult because there was nowhere to stop the car near the hotel to load our luggage. Overall, a very positive stay, especially if you are visiting Brussels without a car.