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The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

The room was large and very nice with great amenities. We also really enjoyed going to the private and shaded garden with a glass of wine to relax in peace and quiet.

We stayed in a mansion suite which was amazing. The room was very spacious and clean. The staff was very friendly and helpful. There was a delicious welcome box of Belgian chocolates waiting for us upon arrival. The buffet breakfast was incredible with options for every type of diet and a beautiful dining room. The spa was a lovely way to end the day. The location was ideal, quiet yet walkable distance to everything. I highly recommend this hotel for couples. It may be a little less appealing for a family due to the open shower which does not provide any option for privacy.

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Large beautiful apartment with everything you need. Owners were very helpful and friendly. Great location in the heart of the city.