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Borgo Faiti Vacation Packages

Location is convenience

Staff goes above and beyond to help guests. Every single aspect of the hotel was excellent. We plan to stay there again.

Great location and hotel

Nice hotel in an excellent location with very friendly staff. The hotel has a lovely rooftop terrace for a drink. The only thing I would change is the fact that the bathroom in our room had a curtain instead of external door.The bathroom did have internal frosted glass doors for the shower and toilet. I wouldn’t let that put me off staying again but just a point for consideration

Poor attention to detail. Shower mat had a huge bunch of matted hair on it which was clearly visible by whomever left it next to the shower (assuming housekeeping). Floors not very clean. Bedding - you are given a thin sheet rather than a duvet, mattress is like concrete. We were glad we only stayed on night. Went into annex building on arrival - no staff. Eventually found staff member and asked where reception was, he answered floor 19 - considering there’s only 5 floors in the building I knew this wasn’t right. Turns out it’s in another separate building. On checking out, they couldn’t find us… took ages to check out as receptionist simply shrugged his shoulders and said it’s fine. Really strange experience. Breakfast buffet was good with good selection and nice staff. Wouldn’t recommend to friends & family.

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.