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Horrible place, no signs of the name and impossible to check in

Basically a run down 3 star howard johnsons style hotel in a 5 star location. The Riu is famous for its rooftop city views on social media so the hotel is rammed with tourists taking selfies and management is therefore able to coast on that. In reality facilities are worn down and inadequate - a tiny metal bathtub of a pool, tiny elevators, generic high traffic furnishings, cheap breakfast; no toiletries like toothbrushes etc provided. Our room stank of mildew. Service is low quality and suspicious: you must pay as you go for room service and restaurants; doormen are mostly focused on security, not hospitality; and visitors to your room must get their ID scanned before entry is allowed. This tells you something about their assessment of the people who stay there.

Spatious, modern and elegant with an excellent location.

Perfecto