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Brentwood Bay Vacation Packages

Should be $100 per night. We were lead to the wrong room and given keys to someone else's suite! I've never had to chase the manager down 3 flights of stairs to tell them they gave us the wrong keys, until now. Thankfully for everyone there was nobody in the suite at the time, however their bags were open and out so they just as well could've been in the middle of changing! The room had a weird smell, the lighting was very dim, the fridge was in the bathroom, there was no fan in the toilet room, or bathroom, which did not have a shower, but did have a cracked sink. We didnt actually get keys for our suite, we got a code, and you weren't really sure if the door was locked or not because it kept unlocking itself when it was getting jammed while we were trying to lock it, and it beeped really loudly. For some reason the phone number link on their website takes you to Africa, and the TV was a joke. The remote wasn't programmed for the TV and the table the TV was on was too small for the TV and cable box, and the cable package was absolutely terrible, I had to program the remote for the TV, and all for nearly $350 for one night. Oh, and breakfast is not complementary. Would give 0 starts if I could.

We were offered a magnificent upgrade for a reasonable price!

This is a very nice property. My only issue is that the staff seems to avoid the guests and are not generally available for help for things like when the coffee cups run out. We never met the hosts, which is unusual for a farm stay setting. You check in and get a key code via text or email. There are signs encouraging guests to walk around the premises and see the animals. But no map is provided indicating where the property borders are. Overall, a pleasant stay, but strange.

Good property. Downside for some (not me) is fact there is no elevator to upper floor.

The room was very clean. I liked that you could open windows and let fresh air in. The hotel is right across the street from the bus stop, although keep in mind it is a city bus with many stops enroute to Butchart Gardens and/or the ferry.

This was a lovely place to stay, the hosts were the sweetest with amazing food prepared!! The only suggestion I would have is to maybe have a full length mirror somewhere in the room. Other than that minor detail I would 100%come back and recommend!!

The rooms are lovely and we loved the view from our room. Having free non-alcoholic beverages in our mini fridge was a nice touch. The dining room is convenient but way too expensive!