This hotel features an outdoor pool, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Caroline offers 24 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
This Brusimpiano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This Mediterranean hotel also offers an outdoor pool, a terrace, and a garden. Parking is available onsite for a surcharge.
Hotel Caroline has designated areas for smoking.
Continental breakfasts are available for a surcharge between 8:00 AM and 10:30 AM on weekends.
Room service (during limited hours) is available.
Languages
English, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Uncovered self parking on site (EUR 20 per day)
Wheelchair-accessible parking available
Food and drink
Weekend continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 10 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli
Things to do
Outdoor pool
Family friendly
In-room refrigerator
Outdoor pool
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
In a provincial park
On a lake
Picnic area
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
2 buildings
3 floors
Banquet hall
Designated smoking areas
Mediterranean architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Champagne service
Limited room service
Refrigerator
More
Air conditioning
Desk
Desk chair
Free daily newspapers
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 19 for adults and EUR 10 for children
Uncovered self parking fee: EUR 20 per day
Pet fee: EUR 15.00 per accommodation, per day
Service animals are exempt from fees
Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
Late check-out fee: 50 percent of room rate (subject to availability)
Housekeeping is available for an additional fee
Crib (infant bed) fee: EUR 10.0 per night
Rollaway bed fee: EUR 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 012024-ALB-00002
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to midnight
Only registered guests are allowed in the guestrooms
Property is also known as
Caroline Brusimpiano
Caroline Hotel
Caroline Hotel Brusimpiano
Hotel Caroline
Hotel Caroline Brusimpiano
Hotel Caroline Hotel
Hotel Caroline Brusimpiano
Hotel Caroline Hotel Brusimpiano
Hotel Caroline Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property is in a nice location. Some spider webs and were found in the room and the bathroom had a spider. The AC never worked and the floor could've used a sweep (there was a nail clipping by the terrace window). Overall facilities are a bit outdated. The breakfast was nice
This was a perfect stop for us outside of Lake Lugano. The staff was excellent! They were very accommodating when we needed to leave early for a flight setting up a little breakfast for us.
Friendly staff, friendly owner, good breakfast, quiet, nice bedroom
All good
No complains
Owner surprised my wife with a flower on the bed on her birthday, wow nice
Really comfortable hotel. Spacious clean rooms. Huge comfortable bed . Basic toiletries and furnishings, but clean and pleasant vibe in safe quiet neighbourhood.
Owner Lucy and her husband and staff were warm,welcoming and helpful with diner reservations and touring advice. Breakfast was beautifully presented and delicious.
Suggestion: king beds should have the ability to be made into two beds for friends sharing a room.
Hotel claims to be a 4 star yet it is more of a 1.5 star if that . Pool was dirty , staff have no idea what they are doing and claim the hotel is “changing” to a different one . Rooms are outdated and AC does not work . No restaurants around the area that are worth going to .
Hotel staff was extremely accommodating.. Expedia over booked them but she was still able to get us a room. Excellent buffet in the morning with a nice patio to enjoy!
The reception staff were very helpful with activities, local eating places and scenic routes to my next destination.
The breakfast buffet had everything. Really nice.
I love hotels with their own characteristics. Unfortunately, this hotel has too many. The rooms are ok and their cleaning is very good, but that’s about it. No restaurant srrvice available.
The hotel is extremely understaffed and breakfast is a joke! After waiting for 20 minutes for my coffee I simply gave up. Everything seems outworn and neglected.
Two solutions for this place: renovate and extend your staff or simply quit the business. Is a potential gem.
A lovely hotel in a lovely area close to the Lake Lugano. Room was big enough, with excellent bed, tv, fridge and wifi. Bathroom large with good shower. Breakfast was excellent and the atmosphere of the hotel lovely. Recommended despite being a bit tired but very clean.
Hotel is quite tired in places but was ok and had what we needed. Ok for a night stop over but not any longer. The lake is stunning and we had a fantastic view from our room
We really enjoyed the stay there. We spent an amazing time there. We have found our room very cozy , calm, location is beautiful nearby the clean and comfortable beach of Lugano lake . We’ve got a room on a first floor with a beautiful large terrasse . So, we are grateful to the owners of this hotel for this romantic time . Parking is convenient exactly in the territory of the hotel . SPA center is also nice 👍