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Busumer Deichhausen Vacation Packages

Everything was great from the staff to the clean room, the food was great. All around 10/10. Great time!!

Per Expedia on this day as a gold member, I was eligible for a free upgrade and a $25 beverage credit we had reached out to the property a few weeks in advance and asked for early check-in since we had an early flight to Vegas that was not accommodated. We arrived on the property at 9 AM and we were not able to check into our room till almost 2 PM. Secondly, none of the staff was able to help me with our one complementary room upgrade per Expedia and our $25 beverage credit that Expedia advertises for this property, which is one of the few reasons we booked here was for the perks.. The room was clean and the hotel was nice however, like I said, I was not able to use any of the perks that Expedia offered with this property which was very disappointing.

Everything was fantastic. Except , we had our vehicle parked with Valet Parking from Friday to Sunday. We didn’t use it once during our stay. Sunday they call our room and said our front left tire was flat and we needed call someone to come and fix. I called AAA and they came out and found there was a very big nail in it. There is considerable work being done by Palazzo and that’s probably where we ran over a bail prior to checking in!! How disappointing and they couldn’t patch it due to it’s size and location. Had to have a new tire put on!!

Well this was my first time staying and I was not very pleased. I mean was it a nice hotel yes but for the money i expected a lot more. the rooms were nice but dated. pealing wall paper in the restroom, the mill work looked very used. Again nice but i expected much nicer.

I loved that it was an unique property & easily accessible to everything.