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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Staircase
Meeting facility
Exterior
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Devonshire Dome
    ‪3 min walk‬
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

8.0 out of 10
Very good
(52 reviews)
  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(41 reviews)
  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

4-star Buxton hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Britannia Palace Hotel Buxton & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This Victorian hotel also offers a sauna, spa services, and a library. Parking is available onsite for a surcharge.

Britannia Palace Hotel Buxton & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1005 reviews
Rating 8 - Good. 353 out of 1005 reviews
Rating 6 - Okay. 177 out of 1005 reviews
Rating 4 - Poor. 103 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alex

Stayed 1 night in Apr 2025

10/10 Excellent

Farrel

Stayed 1 night in Apr 2025

4/10 Poor

Bryony

Disliked: Property conditions & facilities
We recently stayed at the Palace Hotel in Buxton and, unfortunately, left feeling disappointed. While the building itself holds undeniable historic charm, it’s clear the property has seen better days and is in need of serious attention to bring it back to its former glory. The biggest letdown was the dining experience on our first night. We both ordered the pork belly, which arrived smothered in a beige-orange sauce that overwhelmed the entire dish—any other flavours were completely lost. The restaurant appeared understaffed, and our drinks didn’t arrive until we were nearly finished with our mains. To their credit, the staff did comp the drinks due to the delay, but the overall experience put us off dining there again. The dessert, a cheesecake, seemed to be cut from a tray and was cloyingly sweet, with little depth of flavour. The room itself was unremarkable. We’d booked a double but were given two singles pushed together, topped with a thin mattress cover that did little to disguise the gap or add comfort. The room and adjoining bathroom were dated, and the bathroom’s extraction fan was not strong enough to deal with moisture properly. All in all, the hotel has potential, but it’s clear that it's currently coasting on its once-grand reputation rather than delivering a genuinely comfortable and enjoyable experience. We'd recommend spending less and stay at the local Premier Inn which we've found to be a standardised comfortable stay that is good value.
Stayed 2 nights in Apr 2025

8/10 Good

Tuson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

John

Stayed 1 night in Apr 2025

6/10 Okay

Simon

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
While not desperately in need of a refurb the hotel could definitely do with an update/modernising. It currently has a very end of Empire feel to the place. Parking is chargeable. The pool and leisure facilities are chargeable. The bed was possibly the most uncomfortable bed I’ve ever attempted to sleep on. Positives? It was cheap and clean, so from that point of view it was exactly what I was after.
Stayed 2 nights in Apr 2025

10/10 Excellent

Catia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, loved my stay, staff is super friendly, and an excellent price! Congrats I will be coming back
Stayed 2 nights in Apr 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stated after an event at the Opera House. Room was clean and comfy. Buffet breakfast was good.
Stayed 1 night in Apr 2025

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Stayed 1 night in Apr 2025

6/10 Okay

Tracy

Traveled with partner
Beautiful building, lobby and bar very good, room basic, bath needed replacing, the room was extremely hot and the window would only open a couple of inches it was unbearable in the night, radiator was off but pipes boiling.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was absolutely beautiful
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Room comfort

Poor quality.

Had to pay extra for parking, lift not working, went use pool but told would cost extra and would have to pay twice, once for today and again in the morning. The bed and pillow were very hard and the breakfast was over cooked and poor quality.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 1 night in Apr 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as not far from the main shops etc and nice clean and tidy rooms and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this through a deal and initially was in a room in a side wing of the hotel which was quite noisy possibly due to the hum of extractor fans near the back of the hotel. This went on all night despite my having been told they would be turned off. The TV wasn't working so I archived y reception who tried to fix it and when this wasn't possible, they moved me to the room directly below. The next morning I discovered there was no hot water so I advised reception who kindly arranged for me to be moved to the main part of the hotel which had a lovely view from the front of the hotel. However there was no valve to turn the heated towel rail in the ensuite off so when I advised reception they arranged for me to be moved to a family room also in the main part of the hotel with a nice view. Overall I was very pleased with my stay as staff were helpful and responsive, the beds were comfortable and the rooms were clean and equipped with everything I needed. However if you are sensitive to noise at night it is worth asking if you are near the extractor fans as these don't seem to be turned off
Stayed 2 nights in Mar 2025

8/10 Good

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

BRIAN

Stayed 1 night in Apr 2025

4/10 Poor

Gillian

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Done Jude.

Bed comfortable. Room 3rd floor. Slightly tired look. Staff wonderful. Jude on reception absolutely wonderful. Can't sing his praises loudly enough.
Stayed 1 night in Apr 2025

8/10 Good

Mr Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very good spot in Buxton town.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Large traditional hotel close to town centre

Great location close to Opera house. Large traditional hotel with leisure facilities. Basic bedroom with usual facilities. Large bathroom. Comfortable bar and large attractive dining room. Overall good value stay.
Stayed 1 night in Apr 2025