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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Aerial view
Exterior
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Pool
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    ‪3 min walk‬
  • Devonshire Dome
    ‪4 min walk‬
  • Pump Room
    ‪4 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 35.6 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Old Hall Hotel

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1007)
The price is $100
per night
$120 total
includes taxes & fees
Mar 19 - Mar 20
Old Hall Hotel

About this property

Britannia Palace Hotel Buxton & Spa

4-star Buxton hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Britannia Palace Hotel Buxton & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This Victorian hotel also offers a sauna, spa services, and a library. Parking is available onsite for a surcharge.

Britannia Palace Hotel Buxton & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1010 reviews
Rating 8 - Good. 340 out of 1010 reviews
Rating 6 - Okay. 186 out of 1010 reviews
Rating 4 - Poor. 115 out of 1010 reviews
Rating 2 - Terrible. 69 out of 1010 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything was beyond amazing tbh! It is a lovely hotel and super tidy and clean! If you have trouble sleeping be sure to bring your own pillow, but other than that I really cannot fault it! Parking on site was excellent
Stayed 1 night in Nov 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool was cold and we had to pay for the use of the pool which should be stated on hotel.com web site. We picked this hotel due to it having a pool and parking both which we had to pay extra for
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in 1868, this is a Majestic Hotel that sits on a hill overlooking the town of Buxton. It has a Victorian appearance when you walk through the revolving doors, but with a luxurious, and comfortable feel in the reception, and lounge, bar area. The staff greet you on arrival with a smile, warm and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Rob

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel friendly staff, I thought the hotel would have supplied Buxton water supporting local business
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at this hotel for two lovely nights. We were very pleasantly surprised by the size of our room and were impressed by the cleanliness and quality of the hotel in general. It is a grand looking hotel, huge and spacious with a pool and gym and marvellous looking banquet rooms. We only ate breakfast at the hotel during our stay there and it was a pleasant experience. We ate out at a couple of the many restaurants in the town centre. I can fully recommend the nearby Thai restaurant where the food was delicious. My one and only complaint is there is no free Wi-Fi. It costs £7 per device per day, which would incur an additional charge of £28 fo both me and my wife. That said though we thought the price of our two night stay was very reasonable and the staff we interacted with were really polite and friendly. We will definitely be back.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Room comfort
Room was very cold amd needed to soeak to hotel staff to het heating sorted. Room was also very noisy with exrernal noise of swimming pool amd spa constant throughout the night. Hotel is in serious need of updating as needed to unplug kettle/tv to ensure we charged our mobile phones. Food in restauramt was ok as was breakfast, however no mixed berries for breakfast. No one on hand for a choice of eggs so left with fried.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Irritating
I use a Powerchair. I found the hotel’s accessibility difficult. The bathroom was not accessible, and I found it difficult to be expected to climb into the shower, which I couldn't. Most accessible bathrooms are the wetroom type. More accessible sockets would also be helpful and the room was quite cold. It felt like the room was thrown together just so they could claim they had ‘an accessible room’ The charge of £7 per day per device is excessive for wifi. I didn't use it. It was also irritating to be expected to negotiate my way from the dining room back to my room to get my wallet/ phone to pay for an orange juice I had with my meal.
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Pool was very cold but was warned that it was
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel with very helpful front desk staff
Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Stayed 1 night in Nov 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great room. Staff were a bit thin on the ground. No female changing available at the pool
Stayed 1 night in Nov 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well needed break. Staff were very good on reception. Sadly we were not able to book into the spa treatments But otherwise a fabulous stay Looking forward to returning 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reserved me atable in sun room very ncbusy .nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel and reception staff were amazing and very accommodating! And the lovely lady at breakfast was absolutely lovely! Was a really comfortable stay for my first night and first ever time in Buxton!
Stayed 1 night in Nov 2024

8/10 Good

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Would have given a higher rating for cleanliness except there was a green finger nail by the pillow, not sure if it was a staff member or previous occupant.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Well we stand at the hotel the room was not up to scratch and there was a Norse was going on all night so we could get to sleep with this Norse.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand hotel, which deserves its name. Excellent location to walk to the theatre, town etc.
Stayed 1 night in Nov 2024

8/10 Good

Patricia Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
Grand old hotel
Was alright, quite noisy early morning with fire doors banging shut. A great lack of plug sockets when we found a near one it wasn't working. This is a grand hotel but cant help feeling the rooms could do with a bit of modernising. Breakfast was good and the staff very accomadating.
Stayed 1 night in Nov 2024

4/10 Poor

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perhaps we were unlucky this time...
It was disappointing. We have been regular guests over the last few years but not sure I'll go back. Room was too hot, no internet in rooms or public areas, bed too uncomfortable - I even slept on the floor on first night - bath small, distance between bath and toilet very small and I cut my thigh on the toilet roll holder. As it drew blood, I decided not to use the sauna for hygiene reasons and it was mentioned that the chlorine in the pool probably wouldn't be too good for me neither. As we had gone mainly for the pool and spa, that was the end of that part of our break. Breakfast was also sometimes chaotic; on the first morning, there were no cups for hot drinks, no glasses for fruit juice, no bowls for fruit or cereal and no plates for cooked breakfast. Of course it can be hard to judge what time guests might want to have breakfast but I don't remember this type of situation before, and on the last night, had to wait over an hour for a bar snacks Margherita pizza. Not sure what type was brought but it wasn't what we ordered and I couldn't eat it, it tasted of marmite.
Stayed 4 nights in Oct 2024