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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
2 bars/lounges
Staircase
Exterior
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Bar
$91
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(44 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 36 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(63 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

4-star Buxton hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.
In addition to a full-service spa, Britannia Palace Hotel Buxton & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This Victorian hotel also offers a sauna, a library, and a terrace. Parking is available onsite for a surcharge.

Britannia Palace Hotel Buxton & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1004 reviews
Rating 8 - Good. 348 out of 1004 reviews
Rating 6 - Okay. 180 out of 1004 reviews
Rating 4 - Poor. 103 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Giles

Stayed 1 night in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Hotel is abit dated and over priced but all together not to bad
Stayed 2 nights in Aug 2025

4/10 Poor

Graham

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Parking was impossible despite booking 3 months ago at a premium price. Will not be staying again.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Liked: Cleanliness
Variable facilities
Stayed 3 nights in Aug 2025

8/10 Good

Frances

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Steve

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely poor experience, I offered feedback to hotel who showed no interest in our terrible experience
Stayed 1 night in Aug 2025

2/10 Terrible

Derek

Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Lobby staff were excellent. Breakfast average. Poor coffee. Old fashioned bread choices and only jam as spread choice. Disappointing to see Harrogate spring water in a Buxton hotel. Would be good to see really good quality, local food and exciting breakfast choices.
Stayed 1 night in Aug 2025

6/10 Okay

Maggie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact but comfortable

I booked a compact room usually these are very small but comfy. This was downstairs with only 1 other room close by. Spacious quiet and comfortable. Also cool which was nice as its unusually warm in Buxton. The piano playing in the lobby is a lovely touch
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Nice location, room awkward shape.

A warm welcome and good location close to shops, bars, cafes and some attractions. Good to have well priced parking on site. Booked a "Standard Double Room" Unfortunately room carpet wasn't clean (left bits on feet) and there were hairs in the bath. Mattress was rather rocklike and a second pillow each would have been a nice touch. Room facilities were adequate but difficult to navigate around the space e.g. pinchpoints at bathroom door with corner of bed and by dressing table with other corner. Room would make a good single but is a push for a double bed due to shape. No ventilation in bathroom meant damp toilet paper by second night despite leaving bathroom door open and room window open to ventilate. Rather loud vents behind bar/restaurant outside window and (nightshift) staff not very mindful of guests sleeping whilst they were on their smoke break/end/start of shift. Glad I had some credit at hotels.com to use as I would have been disappointed to have paid full price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay ...really surprised how well maintained the hotel was thoughout and found it to be great value for what we paid
Stayed 1 night in Jul 2025

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities
Liked. Firm mattresses. Grandeur of the hotel. Disliked. Pillows rather hard. Breakfast very busy. Some foods were not refilled. Conservatory had lots of space but was very cold so we cleared our own table in the dining room. would have benefited from a little more staff focus.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located just next to the train station and the city centre. I have stayed here twice already and would pick this hotel again. The bedroom was clean and comfortable, although I’d have liked more than just the one towel and for it to have been changed.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace is a beautiful 17th century building, food good and the room ideal. So happy with my stay definitely going back.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Okay

We found the bed and pillows really uncomfortable, they were so hard that it gave us bad backs. The breakfast was fine but there wasn’t much choice for the evening meals. It was a lot better when they used to do buffet meals.
Stayed 7 nights in Jul 2025

6/10 Okay

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, easy to get to town .
Stayed 1 night in Aug 2025

8/10 Good

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very clean and good location but horrendous bed

Didnt have any food, the room was very clean and spacious though the bed was the worst I we have ever slept in, two singles pushed together, very hard and lumpy the floor might have been more comfortable there was also a constant drone ( air conditioning?)
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand, clean but potentially very creep

Pleasant staff. The hotel has a grandeur about it, but those days of grandeur are long gone. The hotel staff must do a great job, not the expense it must incur to maintain such a grand place. Our room was clean. The lobby was impressive and comfortable. There was no rush to leave the hotel after we checked out, which help our circumstances as our flight was a late flight. We had a room facing the rear, which had a disappointing view. Also our window was a wee bit grimey and probably not had a clean in a long time. Perfect location to explore the Buxton, near the Crescent and Opera house, restaurants and cafes. Aldo, bang next door to the train station on the Manchester line. Altogether, we had a great stay. However, I wouldn’t like to stay during winter or when it’s quiet. With all those long corridors, it would have a bit of the Shinning feel about it, with thoughts of Jack Nicholson wandering the corridors.
Stayed 1 night in Jul 2025

6/10 Okay

Bill

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel heath facilities an extra charge. No guidance in the room regarding hotel facilities, etc
Stayed 1 night in Jul 2025

10/10 Excellent

Eric, Poulton-le-Fylde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with restaurants and bars a short stroll away.
Stayed 3 nights in Jul 2025

4/10 Poor

india

Liked: Property conditions & facilities, room comfort

Pool/ sauna costs extra to use.

Facilities such as pool/ sauna/ steam room were not included in my room rate. This was not clear at point of booking. The facilities swayed me to choose this hotel, so was very disappointed not to be able to use them.
Stayed 1 night in Jul 2025

8/10 Good

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Hotel and grounds very good. Nice menu each evening. Good breakfast, Only negative was bedroom windows we’re screwed closed and no air conditioning only a stand alone fan
Stayed 4 nights in Jul 2025