See all properties

Britannia Palace Hotel Buxton & Spa

4.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Lobby
Exterior
Aerial view
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    ‪3 min walk‬
  • Devonshire Dome
    ‪4 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 35.6 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Old Hall Hotel

Breakfast included
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1000)
The price is $106
per night
$128 total
includes taxes & fees
Feb 16 - Feb 17
Old Hall Hotel

About this property

Britannia Palace Hotel Buxton & Spa

4-star Buxton hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Britannia Palace Hotel Buxton & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This Victorian hotel also offers a sauna, spa services, and a library. Parking is available onsite for a surcharge.

Britannia Palace Hotel Buxton & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 294 out of 1011 reviews" "
Rating 8 - Good. 335 out of 1011 reviews" "
Rating 6 - Okay. 188 out of 1011 reviews" "
Rating 4 - Poor. 121 out of 1011 reviews" "
Rating 2 - Terrible. 73 out of 1011 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
Grand old hotel
Was alright, quite noisy early morning with fire doors banging shut. A great lack of plug sockets when we found a near one it wasn't working. This is a grand hotel but cant help feeling the rooms could do with a bit of modernising. Breakfast was good and the staff very accomadating.
Stayed 1 night in Nov 2024

4/10 Poor

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perhaps we were unlucky this time...
It was disappointing. We have been regular guests over the last few years but not sure I'll go back. Room was too hot, no internet in rooms or public areas, bed too uncomfortable - I even slept on the floor on first night - bath small, distance between bath and toilet very small and I cut my thigh on the toilet roll holder. As it drew blood, I decided not to use the sauna for hygiene reasons and it was mentioned that the chlorine in the pool probably wouldn't be too good for me neither. As we had gone mainly for the pool and spa, that was the end of that part of our break. Breakfast was also sometimes chaotic; on the first morning, there were no cups for hot drinks, no glasses for fruit juice, no bowls for fruit or cereal and no plates for cooked breakfast. Of course it can be hard to judge what time guests might want to have breakfast but I don't remember this type of situation before, and on the last night, had to wait over an hour for a bar snacks Margherita pizza. Not sure what type was brought but it wasn't what we ordered and I couldn't eat it, it tasted of marmite.
Stayed 4 nights in Oct 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 2 nights in Oct 2024

2/10 Terrible

Clare

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ghastly rip off!
This was probably the worst hotel stay we have experienced. Firstly it wasn't cheap £95 of the room plus £10 for our dog plus £5 for parking. Exterior of hotel impressive, Interior dated and in need of a big refurb. Resembled a care home and food smelled institutional. We were given a room on the ground floor, Great! as we had cases, a dog and bags. Long walk to tiny crooked staircase and our room. Looked like student accommodation with the cheapest furniture, no space to move at all, heating on full blast, which made it like an oven. We had to move the furniture to open the window and wedge it open with a bottle of water. The MOST uncomfortable tiny double bed, we didn't sleep at all! Horrible horrible, the photos say it all! The extremely pleasant cleaning lady, said next time ask for a room on the main floor! Definitely won't be a next time!!!! Coach loads of people on cheap trips with anyone else subsidising their costs I presume! We were room 8 unfortunately.
Real luxury!
Ghastly furniture!
Your room number 8 is on the ground floor!
Resembles a care home!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The good old Palace Hotel has been done up since we last stayed here. All round it looks better and feels better than before. Not everything is perfect though: breakfast is a bit of a crush; and trying to force guests to pay for wifi seems like something from another era! Anyway, it's a better prospect than it was before, providing your phone has good data.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a perfect stay
Lovely check in. The receptionists was friendly, efficient, professional and had superb local knowledge. The hotel is well maintained, and beautiful. The pool was clean and calm with nice staff, with excellent sauna and steam room. Our stay was perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again at the Britannia Palace, everything as it should be, an old building so expect the odd creak but for the price I’d say it was great value.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great for my two children. Really enjoyed the location and facilities.
Stayed 1 night in Oct 2024

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service
Very convenient for Station and Opera House.
Stayed 1 night in Oct 2024

8/10 Good

Sam

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
Stayed 1 night in Oct 2024

6/10 Okay

arthur

Liked: Cleanliness, property conditions & facilities
i got to the hotel and it took 20 minutes to sort out my room. this was NOT the hotels fault as expedia had given the wrong date. i was only there for one night as i was going to a show at the nearby opera house. i just slept there and left.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Very good quality hotel at a decent price
Stayed 1 night in Oct 2024

8/10 Good

Lorna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two double rooms. Both were spacious, modern and clean. Parking cost £5 for 24 hours and we parked right outside the hotel. Room facilities were good.
Stayed 1 night in Oct 2024

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Possibly the worst bed I've ever slept on, room not made up during stay.
Stayed 3 nights in Sep 2024

8/10 Good

David

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Grand hotel, could improve on breakfast
The breakfast was not the best they need to buy better sausages and offer scrambled egg. The mushrooms were great. Otherwise the hotel decor had improved from last time I whent.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Before booking the hotel, I read reviews (for the standard double room), it was not so great, but it's the only place we found with availability near where we were going, so I went ahead and booked it. Upon arrival of the hotel, the outside and the lobby were beautiful, and they had the air of elegance, and there were many well-dressed cliental, and looks like it's a place for a destination wedding. Well, we were sorely disappointed with our room. Here are a few major and minor issues: * OUR SINK WILL NOT DRAIN. * We only had one set of towels, and they were SO THIN and old and ratty. * The room was small that you cannot move your suitcase around the bed without lifting over the bed to it to the other side. * There were 2 packs of coffee (all others we been to had 6 or more packs) * No elevator to our room, 3 flights up (something to consider) * All the pillows were hard as a rock The only good thing I can say is that it is clean. I can put us a lot as long as the room is clean.
Stayed 2 nights in Sep 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good discount on normal 1 night price made this hotel stay unmissable. Literally across the road from Buxton Opera house. However, our double bed was 2 singles joined together and my mattress was hard, like sleeping on a table top or floor. I wasnt allowed to book breakfast at time of room booking (£24 for 2) so we walked down to Wetherspoons (10 mins) and had it for £12 for 2 with unlimited Lavazza coffee.
Stayed 1 night in Sep 2024

8/10 Good

WAYNE

Traveled with partner
Lovely hotel and staff
Stayed 1 night in Sep 2024

2/10 Terrible

Alex

Stayed 1 night in Sep 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel
I enjoyed staying in this large grand hotel near the station for a very reasonable price. The compact room was a bit bigger than expected and the bathroom had a large bath with shower. I only stayed one night but was disappointed that it was advertised with an indoor pool yet that wasn't available due to renovation. Otherwise a very nice stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value and great breakfast 👍
Stayed 1 night in Sep 2024