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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Exterior
2 bars/lounges
Meeting facility
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Bar
$79
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(43 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 36 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(63 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

4-star Buxton hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.
In addition to a full-service spa, Britannia Palace Hotel Buxton & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This Victorian hotel also offers a sauna, a library, and a terrace. Parking is available onsite for a surcharge.

Britannia Palace Hotel Buxton & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Reviews

Britannia Palace Hotel Buxton & Spa Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 309 out of 1008 reviews
Rating 8 - Good. 352 out of 1008 reviews
Rating 6 - Okay. 182 out of 1008 reviews
Rating 4 - Poor. 105 out of 1008 reviews
Rating 2 - Terrible. 60 out of 1008 reviews

Reviews

2/10 Terrible

Alison

Traveled with partner
Disliked: Property conditions & facilities
On arrival there were no available parking spaces (it's £5 a day and not solely for hotel visitors) so spent 20 mins waiting for a space before having to leave the car in a random area. Check in was ok. I can't comment on the shared areas as we didn't use them but overall downstairs looked fine. As soon as we reached the third floor, it was dated, tired and grim. The window in the room was stuck open by an inch, certainly wouldn't want to walk barefoot on the awful carpet, peeling wallpaper, countless visible pipes with peeling paint. Can't comment on the bathroom as we didn't bother looking in there as we'd already decided that we weren't going to stay. Sort of place I'd expect for £100 or less but for £200 a night they're having a laugh. The receptionist didn't seem surprised when we said we were leaving so I suspect it's not the first time this has happened, and to her credit she said she would authorise a refund. I'm sure there are nicer rooms, but I'd have expected more for the money.
Stayed 1 night in Jul 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Palace in Buxton is fantastic! I can’t wait to stay there again!
Stayed 2 nights in Jul 2025

4/10 Poor

Graham

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We were at the rear of the property on the 2nd tier of the ist floor, so after a 6 hour drive from west scotland I had to lug my suitcase up stairs and negotiate several doors to access our room. The room was basic as were the bathroom facilities. The place is in need of a spruce up. The following morning at breakfast my wife went to the ladies. They were generally unclean and there was a pair of soiled underwear on the floor. I know that there'd been a wedding the day before, but these things should have been sorted before the other guests sat down to breakfast. The hotel looks grand and impressive from the outside. The rooms and service need to catch up.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is in a fantastic position easily walkable into town, the room was clean the bathroom was basic but functional, the night time bar staff could work on his inter personal, and service skills being quite blunt and almost confrontational
Stayed 1 night in Jul 2025

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Peace Yaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emelda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

DK

Liked: Cleanliness, staff & service, property conditions & facilities
Perhaps more staff in dining area.
Stayed 2 nights in Jun 2025

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, amenities
The Palace Hotel is an imposing and very grand institution, doing its best to keep afloat in the c21. It feels like it has cut its costs - particularly staffing - to the bone. But it still gives a feeling of granduer. The food is good. Pity the coffee etc machines don't work too well!
Stayed 3 nights in Jun 2025

6/10 Okay

Karina

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Tracy

Business traveler
Liked: Cleanliness, staff & service, room comfort

Decidedly Average

Hotel looks stunning from afar, but everything is decidedly average at best. Everything is very basic, food is boring with limited choices at both breakfast and in the evening. Rooms are clean with basic amenities. Probably wouldn’t stay again as nicer places in the area including Premier Inn
Stayed 1 night in Jun 2025

4/10 Poor

Adrian

Disliked: Cleanliness, staff & service, room comfort
Reception staff customer service was shocking and not professional On check out older gentleman was very professional
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotwl is in a great location. Some parts a bit tired but clean apart from rubbish in done spa lockers. Breakfast was really nice. Main issue was that 'everything is extra'. Cqr parkng, WiFi, use of pool and spa. In the end though that worked well because we had the pool and gym pretty much to ourselves. Lovely deep tissue massage!
Stayed 2 nights in Jun 2025

10/10 Excellent

Allen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my fifth stay at the Palace Hotel, I also go to Buxton Opera House to see a show. We booked dinner and breakfast at the hotel.Check in was great, very pleasant receptionist.Our evening meal last night was lovely, great service from a pleasant waitress and the meal was very tasty! I had a good night's sleep in room 301,it has has a new bathroom suite with a lovely shower, I had no noise disturbances from other guests going into their rooms. Self service breakfast was great! I absolutely love walking down the grand staircase. It's a gorgeous hotel and I love when I get a room with a view of the Buxton hills!
Stayed 1 night in Jun 2025

10/10 Excellent

Damian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was working in Bakewell this morning, approximately 12 miles from Buxton. I know Buxton very well, but have never previously stayed at The Palace. Absolutely fabulous authentic Victorian Hotel, beautifully restored, very comfortable room and great value. I will definitely stay again.
Stayed 1 night in Jun 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel

A comfortable stay in a very nice hotel. If you have problems walking, ensure you get a room close to the lifts, as we had a considerable walk including stairs to our room. I would prefer parking to be included in the cost of the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Staff very good
Stayed 3 nights in Jun 2025

8/10 Good

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely old lady from the start of travel by train in the Victorian period. The main state rooms are remarkable and the situation of the hotel looking out over Buxton is wonderful. I stayed in one of the cheaper rooms, it was well appointed and everything was clean and comfortable. At the price it was very satisfactory, I can recommend it
Stayed 1 night in Jun 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel full of original features and character. Clean, comfortable room and got a bargain stay! Beautiful gardens and so close to shops, restaurants and pubs and beautiful park. Loved it! Will stay again & recommend to others
Stayed 1 night in Jun 2025

4/10 Poor

Philip

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We stayed one night and were glad we didn’t stay longer. Upon arrival, signs stated parking cost £5, and as guests, we expected it to be free, but it wasn’t. All hotel facilities, like the pool and gym, cost extra. Our room was upstairs, small, with two single beds pushed together to mimic a double, and a confusing layout of corridors. We didn’t eat at the hotel, choosing instead to visit local pubs and restaurants. Before dinner, we asked Jane, the supervisor, for two extra pillows and a bathmat. She offered a hand towel as a bathmat but had only one pillow available. We asked her to find another pillow, promising to return later. When we came back around 10 pm, she only had one pillow, explaining she couldn’t take one from the 13 empty rooms because of hotel policy. We found this ridiculous for a 4-star hotel and asked to see the manager. Jane said David had sourced the pillows, but the process was unnecessary and frustrating. Overall, the experience was disappointing with poor service, hidden charges, and lack of basic amenities.
Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Liked: Staff & service
Very dated, bed uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went with friends. Had a great time in buxton. The hotel is very grand looking. Love the oldie worldie look. Breakfast was good. If I had one thing to say I would say the bedroom was slightly tired looking. But we was hardly in it, but if we were staying longer I would have liked it a bit better. Pretty basic. But overall we would definitely stay here again. Great location.
Stayed 1 night in Jun 2025