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Casa Santa Vacation Packages

Good things: Great location with good staff. Excellent breakfast. Good working A/C. Bad things: Extremely loud construction noise literally right next door with connected walls with drilling and banging non stop from 7AM to 7PM. Just terrible! Zero comfort and relaxation in the room during those hours. Also the hotel is extremely dated. Needs a complete remodeling. Nothing works in the room. Shower is terrible with no water pressure. Remodeling of the entire hotel is at least 25 years overdue. Very strange TV set up. Staff are very kind and helpful. Poor condition of the hotel is not their fault. All and all, for the price and location, OK.

Very clean and modern rooms and property. Always beach lounge chairs available and private beach means no vendors bugging you to buy things and the lifeguards kept it safe to swim for all.

Our hotel room was very comfortable, clean, and cool. Breakfast was perfect. Staff was very friendly and helpful. The location was central to main walking, shopping and historic locations.

Very nice property and the location was excellent... right in the heart of the historic district. But the high point of this hotel is the restaurant. First of all excellent breakfast with a panoramic view of the city from the rooftop. And the dinner menu is outstanding... very unexpected for a hotel restaurant... highly recommended.

Really enjoyed my stay! Everyone was very friendly and helpful. It felt like an oasis off the main street with a very nice breakfast and coffee made to order. Theres a cafe, Borsa, next to the hotel which is great for a snack, especially the pistachio croissants that were amazing.

I was overall a bit disappointed with my stay here and shocked that this was rated a 4* hotel. The rooms were very basic and the walls were so incredibly thin that you could hear everything. I was woken up at 7am every day by the staff in the hallway. The breakfast had little to no vegan options..they had one tray of fruit and veggies and that’s it. I could have went out for breakfast every day for cheaper if I would have known. Furthermore they asked for an exact time that I was to be at breakfast each morning which I found odd and hard to know the exact time I’d be eating each day. The gym was strangely in a sort of basement area down some stairs and required a separate key to get in that you have to ask the front desk for. The gym lacked a lot of basic equipment including mats and was very stuffy and not air conditioned well. Overall this property really fell flat for the price, huge disappointment.

The staff were incredibly hospitable and friendly, more so than most! We had a member of our group with a disability and they were very accomodating of her in terms of room placement, bed separation etc. They also arranged a taxi for us to the train station on our final day and provided recommendations for where to eat nearby. Plus, a check out time of 12pm is a real luxury! The rooftop food and bar upstairs were fantastic quality too, we had top quality sushi and cocktails there. And we really enjoyed our breakfast up there each morning. I would highly recommend Hotel Plaza Opera given all of the above - plus it is in a very central and convenient area!

It is a decent property extremely hard to find If you're driving it located in a small back alley with a giant wood door with a small sign. You will probably not find it to have your car valeted. Lucky we were able to find an open spot nearby in the city and walk our way in. There is also a sewer or garbage smell at times in the room and very loud outside at night. Bring your ear plugs. The property was clean and the front desk staff was very nice. Had its positives but know what you're getting into when you stay here.