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Castelletto Merli Vacation Packages

Breakfast was served in your room- food was excellent with generous portions

Be prepared for the internet to sometimes get a little spotty and the walk to the metro station is a little long but otherwise I have no complaints.

Disappointing and the property is much simpler than the pictures. Surprised there were no toilet seats in some toilets, the toilet lid in our room is broken, there is no ac so a single fan is supplied which was very difficult to position on 3 people. We asked for another but they did not give us one. The towels supplied for the pool were stained with what appeared to be makeup. The complimentary mini body cream and gel were half empty. Shower would often go cold or scolding in seconds. The pool was nice to use but one of the days without warning it was getting cleaned from 7ish AM to 11:30am or so. Why not clean outside of hours? Was very disappointing as we weren't informed and got the hotel for the pool. Please do not eat breakfast here if you can, it was so sad especially the pancakes with "red berries". They are in fact three very small and thin flavourless pancakes drenched in sweet and poor quality red jam. The bread we had was stale and we only got 1 small 330ml water bottle for 3 people. You can get more which is good but everything takes a lot of effort to "correct" when added together. The boiled eggs we ordered were overcooked and grey, served on a pile of salt which was odd and not pealed which isn't great. The salmon dish ordered wasn't very nice either. It was just disappointing. We did enjoy the views of course, nice to have a shuttle and the mini croissants provided at breakfast but it was just not nutritious, we struggled with the amount of sweets provided

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Room was cleaned. Entrance door locked us out, trying to open it proved difficult and the assistance of a strong shoulder. Breakfast eggs were terrible and worse the service. Either they are short handed or don’t care. Same applies for the bar and service. When my adult sons with his wife joined us nobody asked what they would like to drink or eat. Made a claim to the manager he wanted to dismiss it by only charging us for the coffee. Definitely will not use this hotel even if they paid me.

Love our stay and it was quiet with beautiful sceneries. We were there for only one night therefore I must definitely come back again. Love the staff. People are so beautiful here!

The pool is amazing