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Suite (Emotional SPA Tower)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Exclusive Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite, Balcony (Emotional)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Balcony (Emotional SPA)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Balcony (Emotional SPA)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Milano Alpen Resort helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This ski hotel also offers an indoor pool, an indoor tennis court, and an outdoor tennis court. Complimentary valet parking is available on site.

Hotel Milano Alpen Resort is a smoke-free property.

  • Library
  • Express check-in
  • Daily
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Express check-out
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or town car service available
  • Food and water bowls
  • Conference space size (meters) - 230
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Concierge services
  • Snack bar/deli
  • Indoor tennis courts - 1
  • Outdoor tennis courts - 1
  • Total number of rooms - 25
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Free ski shuttle
  • Ski passes available
  • Number of bars/lounges - 1
  • Full-service spa
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Year Built - 1950
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Number of restaurants - 2
  • Conference space size (feet) - 2476
  • Banquet hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Indoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Room Amenities

Hotel Milano Alpen Resort offers 25 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 25
  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Electric kettle
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Al Caminone - Overlooking the garden, this Champagne bar specializes in Italian cuisine. Happy hour is offered.

Room service (during limited hours) is available.

Spa Services

Alpen SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Nearby Activities

An outdoor tennis court and an indoor tennis court are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Game viewing on site
  • Snowboarding nearby
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Horse riding/rental on site
  • Rock climbing on site
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Pilates classes on site
  • Playground on site
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: EUR 120 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 9 PM

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Property does not offer onsite COVID-19 testing

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Pets allowed (no fees)

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 10

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • Food and water bowls are available
  • Service animals welcome

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Hotel Names

  • Hotel Milano Alpen Resort
  • Hotel Milano Alpen Resort Castione Della Presolana
  • Milano Alpen
  • Milano Alpen Castione Della Presolana
  • Milano Alpen Resort
  • Hotel Milano Alpen Resort Hotel
  • Hotel Milano Alpen Resort Castione della Presolana
  • Hotel Milano Alpen Resort Hotel Castione della Presolana

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