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Lo Chalet

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Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Pool
Premium bedding, minibar, in-room safe, desk
Pool
2 restaurants, lunch, dinner served; local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Room service

Explore the area

Map
Via Silvio Pellico 5, Bratto, Castione della Presolana, BG, 24020
  • Seriana and Scalve Valleys
    ‪12 min drive‬
  • Camonica Valley
    ‪12 min drive‬
  • Presolana-Monte Pora Ski Resort
    ‪15 min drive‬
  • Bergamo (BGY-Orio Al Serio)
    ‪64 min drive‬

Room options

View all photos for Double Room (Mountain)

Double Room (Mountain) | Premium bedding, minibar, in-room safe, desk

Double Room (Mountain)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Sauna, hot tub, steam room, Turkish bath, body treatments, aromatherapy

Active Hotel

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (32)
The price is $142
per night
$156 total
includes taxes & fees
Mar 27 - Mar 28
Active Hotel

About this property

Lo Chalet

Castione della Presolana hotel with bar/lounge
Snow lovers will appreciate Lo Chalet's complimentary ski shuttle, as well as other onsite amenities such as a bar/lounge and a full-service spa.
Lo Chalet offers 10 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Castione della Presolana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alpen Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Lo Chalet helps provide the perfect winter holiday with ski storage, skiing lessons, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Lo Chalet is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM.
Al caminone - Overlooking the garden, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Enoteca Milano - Overlooking the garden, this restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Al caminone
  • Enoteca Milano

Things to do

  • Archery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Playground
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Hotel Milano Lo Chalet Castione della Presolana
Hotel Milano Lo Chalet
Milano Lo Chalet Castione della Presolana
Milano Lo Chalet
Lo Chalet Hotel
Hotel Milano Lo Chalet
Lo Chalet Castione della Presolana
Lo Chalet Hotel Castione della Presolana

Lo Chalet Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 31 reviews
Rating 8 - Good. 13 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, the room is large and clean, there is a mini bar, and the bathroom is modern. A bit noisy in the morning because of other guests leaving. The parking lot is small, but there is another very large one just 50m far. These chalet is just next to the "main" hotel, which also have the spa. There is a reduction for guests of the chalet, and it's totally worthwhile. All the amenities are given at the entrance, so there's no need to bring anything. 5-star breakfast, with a very wide selection of bio and homemade products. Overall, I'd recommend it, and I would (and probably will) come back.
Stayed 1 night in Feb 2020

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Price, 4 Star Stay
We enjoyed our little getaway to the Milano Alpen Resort. Lo Chalet was an excellent choice for us, offering a comfortable room at nearly 1/3 of the price of the suites in the main structure (just feet away). The check-in was at the front desk of the main building; we appreciated that they parked our car for us. Our room at Lo Chalet was moderately updated; we liked the modern touch of the wood wall above the bed with a recessed, illuminated image of the Pre Alps. Clean, updated bathroom, a cute terrace balcony with a view over the property/the mountains in the distance. The main attraction for us was the spa. Aesthetically clean and minimal, we enjoyed the thermal pool (though wished the water was warmer for our winter stay), the saunas and Turkish bath. Entrance to the spa was €25/pp including bathrobe, sandals, etc. Very tranquil. The Aperitivo was bustling, with live piano music. The bar area is chic, all floor to ceiling glass and warm wood beams. A very cool space. Dinner was traditional; we especially enjoyed the long dessert table. After dinner drinks at the bar had a chill nightlife vibe, a DJ and a mix of hip locals and guests. We snuggled on the couches, others played cards. The drinks were tasty. We slept through the continental breakfast, but were offered coffee after our late check-out which we enjoyed on the wrap-around patio in the sun. The staff was accommodating and friendly. Overall a pleasant experience and a lovely, relaxed stay.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2018

8/10 Good

Valentina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non è la prima volta che soggiorniamo qui e devo di esserci tornati perché ci troviamo davvero molto bene. Personale gentilissimo e disponibile e struttura davvero molto bella e ben tenuta. Ci torneremo. Diego e Valentina
Stayed 2 nights in Aug 2024

10/10 Excellent

Alessia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo ed accogliente, siamo rimasti solo per una notte ma abbiamo avuto modo di gustarci l’aperitivo sulla terrazza e di godere della colazione ricchissima, con estratti di verdura e fruttta, aranciata fresca, pietanze salate e dolci tra cui torte, pancakes e waffles. Torneremo per provare la spa, alla prossima!
Stayed 1 night in Jul 2024

6/10 Okay

Marco

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La struttura si presenta molto bella, dalle camere alla spa. Unica pecca è che la camera nel complesso “lo chalet” era poco insonorizzata, ogni volta che si apriva la porta principale si sentiva. Per il resto tutto perfetto
Stayed 1 night in May 2024

8/10 Good

Martina

Traveled with partner
Liked: Cleanliness, staff & service
Tutto bellissimo, ci buono (anche se il risotto era tiepido quando mi è arrivato), personale gentilissimo… unica pecca: camere molto fredda. tutto sommato, un bel soggiorno, torneremo sicuramente.
Stayed 1 night in Nov 2023

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Milano Alpen Resort lo Chalet offre un buon rapporto qualità/prezzo con un servizio eccellente, ottima colazione e cena. Se poi si vogliono camere più accessoriate e confortevoli, bisogna scegliere il corpo centrale. Ho provato tutte le sistemazioni e sono sempre rimasta soddisfatta perchè il servizio era adeguato a ciò che sceglievo di spendere nelle diverse occasioni.
Stayed 2 nights in Aug 2020

8/10 Good

Carlemilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Ottima struttura, camera spaziosa e letto confortevole. Bagno un po’ datato ma comunque in buone condizioni, unica pecca l’insonorizzazione della camera (ogni volta si sentivano le porte sbattere o rumori in corridoio). Colazione ricca e di buona qualità. Staff cortese e disponibile. Spa ben curata e confortevole.
Stayed 7 nights in Aug 2020

10/10 Excellent

Emanuele Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo hotel
Stayed 1 night in Jul 2020

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo. Bel ambiente, ottima colazione e ottimo servizio. La nostra camera era piccola ma confortevole. Il bagno un poco vecchiotto e da riconsiderare.
Stayed 1 night in Feb 2020

8/10 Good

Veronica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt Hotel i en småtrevlig stad.
Stayed 1 night in Sep 2019

10/10 Excellent

GIORGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regalo di compleanno perfetto
Ottima accoglienza, staff preparato ed attento, ottimo il servizio, insomma tutto perfetto, da raccomandare....
Stayed 1 night in Apr 2019

4/10 Poor

Daniele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Informazioni non coerenti
La camera dalla descrizione riportata sul sito prevedeva condizionatore e frigo bar, che in realtà non erano presenti. Il bagno aveva la tenda della doccia solo per metà.Arredo molto datato. Camera in alcuni punti con molta polvere.
Stayed 6 nights in Aug 2018

10/10 Excellent

joelle, Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons apprécié de pouvoir profiter des services de la partie plus luxueuse de l hotel. Mm si une partie est payante.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel milano castione della presolana
Ho prenotato una camera con Expedia. Sono stato contattato via mail dalla struttura per propormi di cambiare la camera, situata in una dependance, con un'altra presso il corpo centrale dell'albergo. Il tutto con un supplemento per notte di 50 euro e con un ingresso a persona presso il centro benessere. Non ho il termine di paragone perché non ho visto la camera iniizialmente asegnatami ma quella presa era davvero ok. Personale gentile e disponibile, ristirante curato e buona colazione. un soggiorno quindi piacevole ma credo che sia più giusto descrivere meglio le camere in fase di prenotazione.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ingvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vandringar i Italienska alperna.
Vilken service! Mr Roberto kom med förslag på vandringar, matställen och sevärdheter utan att i första hand gagna egna hotellet, ingav ett verkligt förtroende. Hotellets placering är bra utgångspunkt för vandringar. Fantastisk frukost och bra resturang.
Stayed 2 nights in Jun 2018

6/10 Okay

moris

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in May 2018

8/10 Good

Marie France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, accueil agréable, chambre confortable, petit déjeuner très copieux, à recommander

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
Nel complesso molto soddisfatto
Rapporto qualità prezzo ottimo, anche la spa è molto bella e il servizio ottimo! Colazione altrettanto eccelente. Unica vera pecca , molto rumoroso come posto, specie se si ha intenzione di dormire la mattina oltre le 9.30, dato che dalle 8 il campanile accanto inizia a suonare di brutto molto spesso.