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Crown Columbia Hotel, BW Premier Collection

3.5 star property

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Photo gallery for Crown Columbia Hotel, BW Premier Collection

Lobby
Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen) | In-room safe, laptop workspace, iron/ironing board, free WiFi
Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen) | Living area | Flat-screen TV
Lobby
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Air conditioning
  • Free WiFi
$174
includes taxes & fees
Nov 6 - Nov 7

Explore the area

View in a map
1399 Bay Ave, Trail, BC, V1R 4A7
  • Place, Trail Memorial Centre
    ‪3 min walk‬
  • Place, Gyro Park
    ‪15 min walk‬
  • Place, Red Mountain Resort
    ‪13 min drive‬
  • Airport, Trail, BC (YZZ-Trail Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Full Kitchen) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 620 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Queen sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub (Queen sofabed)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

  • 659 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed, Full Kitchen) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(3 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Queen sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Queen sofabed) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Queen sofabed)

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed)

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Queen sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Living Room;Queen sofabed)

9.8 out of 10
Exceptional
(8 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Crown Columbia Hotel, BW Premier Collection

3.5-star Trail hotel with bar/lounge
This smoke-free hotel features a bar/lounge, a business center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a banquet hall are onsite. Housekeeping is available on request.
Crown Columbia Hotel, BW Premier Collection offers 27 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Wireless Internet access is complimentary. This 3.5-star property offers access to a business center and 2 meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This Trail hotel also offers express check-out and an elevator. Onsite uncovered self parking is complimentary.

Crown Columbia Hotel, BW Premier Collection is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • In the mountains
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1929
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Crown Columbia Hotel, BW Premier Collection Hotel
Crown Columbia Hotel, BW Premier Collection Trail
Crown Columbia Hotel, BW Premier Collection Hotel Trail

Crown Columbia Hotel, BW Premier Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 174 reviews
Rating 8 - Good. 31 out of 174 reviews
Rating 6 - Okay. 5 out of 174 reviews
Rating 4 - Poor. 1 out of 174 reviews
Rating 2 - Terrible. 0 out of 174 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yeonyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thor

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice and clean room, very nice and friendly staff! HIghly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

BRADLEY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Extremely friendly and attentive staff, nice rooms with good beds and lots of space
Stayed 1 night in Jul 2025

8/10 Good

Andrew, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer sevice
Stayed 1 night in Jul 2025

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the nicest hotel room that has been from a Best Western.
Stayed 1 night in Jul 2025

10/10 Excellent

Rick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff close to all amenities. Would definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alistair

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic experience. Room was very nice, location is quiet and convenient with lots of parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Stayed 3 nights in Jun 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot by the river. Room was very clean, spacious, and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely renovated, spacious suite and good value. parking was easy and free. Staff were friendly and helpful although sometimes the front desk was empty. Not a big deal though as they responded when needed. Best place to stay in Trail I'd say.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denny

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 1 night in May 2025

10/10 Excellent

Rohan

Stayed 1 night in May 2025

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was great. We only dealt with the front desk person. She was very good. Our only concern was the area of town. We were warned that we should not walk i certain nearby areas. As to family resraurants in the area: o e "bar & grill" where you were compelled to listen to kereoke wailing. Food good, atmosphere seedy.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Super comfy and great front desk staff
Stayed 1 night in May 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Columbia Hotel Stay

Nice and cozy hotel with clean, modern rooms and beautiful views of Trail and the river.
Stayed 1 night in May 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, room comfort

Trail Stay

The room was nice as usual but thete was not much staff around plus no coffee, muffins o fruit offered in the morning
Stayed 4 nights in May 2025

10/10 Excellent

Amanvir, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a very clean, spacious room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph, Kelowna

Liked: Cleanliness, amenities, property conditions & facilities
Spotless great bed
Stayed 1 night in Apr 2025

10/10 Excellent

Cali

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing rooms with blackout curtains and really comfortable beds. No vending machines or anything for late night convenience and it would have been nice to have a fully staffed bar
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

This is an awesome Hotel. Staff are wonderful, rooms are great.
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This is an awesome Hotel. Staff are great. Rooms are lovely.
Stayed 1 night in Feb 2025