6/10 Okay
Kaitlin
Business traveler
Aug 14, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worth booking the second floor
I didn’t realize when I booked my room that when it said “ground floor” that it meant it would be motel-style with parking lot access. I also didn’t know that this meant I would be getting a room that was 30+ years older than the rest of the hotel with bad plumbing.
Since I was traveling alone on business and not spending a ton of time in the room, I figured I didn’t need to pay extra for a king bed or a room on the second floor. But this is where I was wrong. The rooms with the outdoor access have lino flooring thats not washed every day (time limitations, as shared with me by the manager) and as such, were very dirty. After walking around for a couple minutes, my feet were black. I ended up washing them with a towel and having to wear sandals around the room - not relaxing. The toilet barely flushed and the AC blew right up into the curtain, allowing visibility from the parking lot into my room. All things considered, the bed was comfy and clean sheets so I just went to bed.
The next morning, the toilet wouldn’t flush anything down. I called the front desk and the manager showed up right away to try it; flushed again and overflowed. He informed me that the backside of the hotel had bad plumbing and this was a common problem. He also informed me they cannot clean the floors between each guest as it takes hours with their machine. He quickly offered me another room on the second floor which was much nicer. Definitely worth booking the King room (in pics)
Really good service.
Kaitlin
Stayed 2 nights in Aug 2025