Sandman Hotel Castlegar

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Hotel Castlegar

Standard Room, 2 Double Beds, Poolside | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Reception
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking included
  • Pet friendly
  • Gym
    Gym
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
1944 Columbia Ave, Castlegar, BC, V1N2W7
  • Kootenay Gallery
    17 min walk
  • Doukhobor Discovery Centre
    19 min walk
  • Selkirk College
    1 min drive
  • Castlegar, BC (YCG)
    4 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, Multiple Beds

  • 630 sq ft
  • Sleeps 6
  • 3 Double Beds

Standard Room, 1 Queen Bed

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

  • 330 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Poolside

  • 330 sq ft
  • Sleeps 2
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Sandman Hotel Castlegar

Castlegar hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
Sandman Hotel Castlegar offers 133 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Sandman Hotel Castlegar provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Sandman Hotel Castlegar is a smoke-free property.

Continental breakfasts are available for a surcharge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee: CAD 7.95 per person

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CAD 7.95 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For more details, please contact the property using the information on the booking confirmation

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castlegar Hotel
Castlegar Sandman
Hotel Castlegar
Sandman Castlegar
Sandman Hotel Castlegar
Sandman Hotel Castlegar Hotel
Sandman Hotel Castlegar Castlegar
Sandman Hotel Castlegar Hotel Castlegar

Sandman Hotel Castlegar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 267 out of 913 reviews" "
Rating 8 - Good. 321 out of 913 reviews" "
Rating 6 - Okay. 199 out of 913 reviews" "
Rating 4 - Poor. 88 out of 913 reviews" "
Rating 2 - Terrible. 38 out of 913 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Myles

Business traveler
Liked: Cleanliness, staff & service, amenities
Building is showing its age
Stayed 1 night in Aug 2024

6/10 Okay

Traci

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly! Faucets in bathroom showroom were not working. The toilet would run after flushing. Hot tub was not working and unfortunately the area had bottles and a bit of garbage around. There were no towels in the pool area. House keeping had the room clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Comfy beds. Quiet
Stayed 1 night in Aug 2024

6/10 Okay

Elise

Traveled with partner
Ok for a stop in for the night.
Stayed 1 night in Jul 2024

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was pleasant and kind to deal with.
Stayed 1 night in Aug 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. The only issue was there was an earwig in our bed.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

4/10 Poor

Barb

Traveled with group, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I reserved via Expedia for a hotel that would allow dogs and include breakfast, however I was informed that breakfast was not included for Expedia booking. Also the AC was not working very well which made sleeping very difficult. There were also renos happening so it got noisy and messy on our floor
Stayed 1 night in Aug 2024

8/10 Good

Ray-Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Atrium pool area was too hot to enjoy a swim
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the time we stayed there was a boil water advisory so wasn't convenient but affected whole town . Otherwise stay was great quiet and comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Fair value. Stayed in a suite, room size is good. Air conditioning unit is extremely noisy and cannot cool the entire suite. Bathroom was newly renovated, definitely well done. Wanted to make a coffee, all three coffee cups (disposable) were stained.
Stayed 1 night in Aug 2024

2/10 Terrible

Jérémie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff was nice, I would not recommend staying at this hotel. Clock set 30 minutes later Terrible noisy between rooms and corridor Noisy a/c Bad internet connection Key card didn't work on multiple occasions
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

4/10 Poor

Wendy

Disliked: Staff & service, property conditions & facilities
This is an outdated property. It does not accommodate anyone with mobility issues, with multiple sets of stairs and the elevator at the far end of the building from the desk. The air conditioning in the building hallways is either absent or inadequate. The air conditioning in the rooms adjacent to the pool area is inadequate and the room was stuffy and humid. Our check out took about 20 - 30 minutes, including a 10 minute wait for the desk clerk who was busy with other duties. Breakfast is available but NOT included. The breakfast room was locked, so each guest had to be admitted individually, and there was an additional charge on our final bill for each breakfast. We will not be returning or recommending this Sandman location.
Stayed 3 nights in Aug 2024

6/10 Okay

KRISTIE

Traveled with group
Disliked: Amenities, property conditions & facilities
room was decent, staff was good! thought i booked a king but got a queen, pool un usable 1000 degrees in the area. not a single person using it . pay to eat a contineninal breakfast. wont return !
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
nice hotel
good breakfast options nice location tubs need a mat and safety bars
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple Guests leaving at 2am were loud especially in the parking lot which my room faced
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadine

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pet friendly hotel! Staff are very helpful, hotel is being renovated and our newly-renovated room was very comfortable!
Stayed 4 nights in Aug 2024

6/10 Okay

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
Under construction and the air conditioning was terrible.
Stayed 1 night in Aug 2024

10/10 Excellent

Cameron

Stayed 1 night in Jul 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
We stayed for two nights. We were there only for nighttime. The bed was comfortable and the hotel was quiet. Exactly what we wanted
Stayed 2 nights in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Garnet

Disliked: Cleanliness, property conditions & facilities
The towels were always gone around the pool, the shower noob for the shower in the room was missing, the bathroom sink was stained, the door locks was hard to work. Always had to play with it to work. Sorry but the toilets were basically for little kids. I didn’t care for the place
Stayed 2 nights in Jul 2024

10/10 Excellent

Nina

The air conditioner was very noisy. Didn’t get a good sleep.
Stayed 1 night in Jul 2024

4/10 Poor

Nicole

Disliked: Staff & service, property conditions & facilities, room comfort
Our shower did not work, nor did the phone in the room. I asked the front desk to either come take a look at our shower, or look into switching our room, and they did neither. When I checked out, I brought this to their attention, and they did nothing to remedy the situation. Would not return.
Stayed 1 night in Jul 2024