Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
Sandman Hotel Castlegar offers 133 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Sandman Hotel Castlegar provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.
Sandman Hotel Castlegar is a smoke-free property.
Continental breakfasts are available for a surcharge.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Continental breakfast available for a fee: CAD 7.95 per person
Things to do
Gym
Indoor pool
Spa tub
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
24-hour business center
Conference space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
3 floors
Banquet hall
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
27-inch TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately CAD 7.95 per person
Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For more details, please contact the property using the information on the booking confirmation
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Castlegar Hotel
Castlegar Sandman
Hotel Castlegar
Sandman Castlegar
Sandman Hotel Castlegar
Sandman Hotel Castlegar Hotel
Sandman Hotel Castlegar Castlegar
Sandman Hotel Castlegar Hotel Castlegar
Sandman Hotel Castlegar Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 267 out of 913 reviews" "
10 - Excellent
267
Rating 8 - Good. 321 out of 913 reviews" "
8 - Good
321
Rating 6 - Okay. 199 out of 913 reviews" "
6 - Okay
199
Rating 4 - Poor. 88 out of 913 reviews" "
4 - Poor
88
Rating 2 - Terrible. 38 out of 913 reviews" "
2 - Terrible
38
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Myles
Business traveler
Aug 23, 2024
Liked: Cleanliness, staff & service, amenities
Building is showing its age
Myles
Stayed 1 night in Aug 2024
6/10 Okay
Traci
Aug 21, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly! Faucets in bathroom showroom were not working. The toilet would run after flushing. Hot tub was not working and unfortunately the area had bottles and a bit of garbage around. There were no towels in the pool area. House keeping had the room clean.
I reserved via Expedia for a hotel that would allow dogs and include breakfast, however I was informed that breakfast was not included for Expedia booking. Also the AC was not working very well which made sleeping very difficult. There were also renos happening so it got noisy and messy on our floor
At the time we stayed there was a boil water advisory so wasn't convenient but affected whole town . Otherwise stay was great quiet and comfortable.
Karen
Stayed 1 night in Aug 2024
6/10 Okay
Mark
Traveled with family and small children, Traveled with pets
Aug 12, 2024
Liked: Staff & service
Fair value. Stayed in a suite, room size is good. Air conditioning unit is extremely noisy and cannot cool the entire suite. Bathroom was newly renovated, definitely well done. Wanted to make a coffee, all three coffee cups (disposable) were stained.
Although the staff was nice, I would not recommend staying at this hotel.
Clock set 30 minutes later
Terrible noisy between rooms and corridor
Noisy a/c
Bad internet connection
Key card didn't work on multiple occasions
This is an outdated property. It does not accommodate anyone with mobility issues, with multiple sets of stairs and the elevator at the far end of the building from the desk.
The air conditioning in the building hallways is either absent or inadequate. The air conditioning in the rooms adjacent to the pool area is inadequate and the room was stuffy and humid.
Our check out took about 20 - 30 minutes, including a 10 minute wait for the desk clerk who was busy with other duties.
Breakfast is available but NOT included.
The breakfast room was locked, so each guest had to be admitted individually, and there was an additional charge on our final bill for each breakfast.
We will not be returning or recommending this Sandman location.
room was decent, staff was good! thought i booked a king but got a queen, pool un usable 1000 degrees in the area.
not a single person using it .
pay to eat a contineninal breakfast.
wont return !
The towels were always gone around the pool, the shower noob for the shower in the room was missing, the bathroom sink was stained, the door locks was hard to work. Always had to play with it to work. Sorry but the toilets were basically for little kids. I didn’t care for the place
Garnet
Stayed 2 nights in Jul 2024
10/10 Excellent
Nina
Jul 31, 2024
The air conditioner was very noisy. Didn’t get a good sleep.
Our shower did not work, nor did the phone in the room. I asked the front desk to either come take a look at our shower, or look into switching our room, and they did neither. When I checked out, I brought this to their attention, and they did nothing to remedy the situation. Would not return.