Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Sandman Hotel Castlegar offers 133 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Sandman Hotel Castlegar provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.
Sandman Hotel Castlegar is a smoke-free property.
Continental breakfasts are available for a surcharge.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Continental breakfast available for a fee: CAD 7.95 per person
Things to do
Gym
Hot tub
Indoor pool
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
24-hour business center
Conference space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
3 floors
Banquet hall
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
27-inch TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately CAD 7.95 per person
Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For more details, please contact the property using the information on the booking confirmation
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Castlegar Hotel
Castlegar Sandman
Hotel Castlegar
Sandman Castlegar
Sandman Hotel Castlegar
Sandman Hotel Castlegar Hotel
Sandman Hotel Castlegar Castlegar
Sandman Hotel Castlegar Hotel Castlegar
Sandman Hotel Castlegar Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 354 out of 1000 reviews
10 - Excellent
354
Rating 8 - Good. 334 out of 1000 reviews
8 - Good
334
Rating 6 - Okay. 179 out of 1000 reviews
6 - Okay
179
Rating 4 - Poor. 84 out of 1000 reviews
4 - Poor
84
Rating 2 - Terrible. 49 out of 1000 reviews
2 - Terrible
49
8.0/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Poor
Cliff
Sep 8, 2025
Disliked: Property conditions & facilities
Room was clean but the keys worked poorly, same as last time
Cliff
Stayed 1 night in Sep 2025
8/10 Good
wil
Sep 8, 2025
Liked: Amenities
Great rooms and facilities despite the exterior looking uninviting
Our hotels.com reservation did not populate on the hotel’s system until after about 2 hours after our arrival. We gave up waiting & booked at the hotel. Luckily the hotel cancelled their reservation later & used our hotels.com reservation. It was a hassle. There is no number to call at hotels.com. The virtual assistant was not helpful.
The check-in clerk gave us confusing directions to the room, parking, and elevator.I booked two nights separately and explained to the clerk that we wanted to stay in the same room for both nights. He said that was fine and that he would make the necessary changes. The next morning, I found out that this was not done.I had rto go back to the hotel to re check in for the second night. Very inconvenient. Then there was confusion about our payment, which was done on check in. Key cards for the door had to be changed 3 times before they worked properly. Check out was even more confusing, as the staff explaind there were errors with their system. Not encouraging to go back. Towels were dirty with big obvious stains.
Cleopatra
Stayed 1 night in Aug 2025
6/10 Okay
Gerard, Port Moody
Sep 2, 2025
Liked: Cleanliness, staff & service
For a one night stay, it was OK. However the building and furniture need a desperate upgrade
Gerard
Stayed 1 night in Aug 2025
6/10 Okay
Penelope
Traveled with family
Sep 2, 2025
Liked: Cleanliness, staff & service
Air conditioning did not work in our room and, while staff did their best accommodating our request for a fan and offering to change rooms, it was late at night already and my child was in bed. The fact that it wasn’t working at all demonstrates the condition of property. A little rundown. But pool was nice and breakfast was good
Couldnt use the hotub as it was dirty with everybodies body oils. I brought it to the attention of the lady at the front desk saying thats very discusting. You should shut it down for health reasons she never did. I mentioned you should have everyone shower before entering. The pool or hotub. When you have dead skin, body oils deordarnt,& perfume that all leaves a dirty greasy oil on the water. Was not impressed
Quite nice hotel except the cheap, super noisy room air conditioners ruin it. Way too loud to sleep without good earplugs. And, with all the room air conditioners backing/blowing hot air into the atrium (where the pool is), that atrium is stifling hot!