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Sandman Hotel Castlegar

2.5 star property

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Photo gallery for Sandman Hotel Castlegar

Standard Room, 2 Double Beds, Poolside | 1 bedroom, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed with Sofa bed | 1 bedroom, desk, laptop workspace, iron/ironing board
Meeting facility
Interior
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1944 Columbia Ave, Castlegar, BC, V1N2W7
  • Doukhobor Discovery Centre
    ‪16 min walk‬
  • Kootenay Gallery
    ‪17 min walk‬
  • Selkirk College
    ‪11 min drive‬
  • Castlegar, BC (YCG)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 630 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, Multiple Beds

Standard Suite, Multiple Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 630 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Poolside

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Poolside

  • 330 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(64 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

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The price is $171 total
includes taxes & fees
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About this property

Sandman Hotel Castlegar

Castlegar hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Sandman Hotel Castlegar offers 133 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Sandman Hotel Castlegar provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Sandman Hotel Castlegar is a smoke-free property.

Continental breakfasts are available for a surcharge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee: CAD 7.95 per person

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CAD 7.95 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For more details, please contact the property using the information on the booking confirmation

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castlegar Hotel
Castlegar Sandman
Hotel Castlegar
Sandman Castlegar
Sandman Hotel Castlegar
Sandman Hotel Castlegar Hotel
Sandman Hotel Castlegar Castlegar
Sandman Hotel Castlegar Hotel Castlegar

Sandman Hotel Castlegar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1007 reviews
Rating 8 - Good. 351 out of 1007 reviews
Rating 6 - Okay. 202 out of 1007 reviews
Rating 4 - Poor. 91 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Staff & service, property conditions & facilities
Comfortable. Friendly staff. Comfortable beds. Internet stable. Cleanliness not of highest standards; dust on fixtures and mirror
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Can you please have more eggs and yogurt in the morning for the continental. Staff are amazing. Especially the lady doing night shift. She’s a hard worker. Give her a raise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renee was amazing and most helpful
Stayed 1 night in Apr 2025

6/10 Okay

Gerald

Stayed 10 nights in Mar 2025

2/10 Terrible

Will

Disliked: Staff & service, property conditions & facilities
Grumpy staff, continental breakfast was ssd. No eggs and no coffee.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Ann

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good and accommodating, cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Laura J

Stayed 2 nights in Apr 2025

10/10 Excellent

PAVEL, Aliso Viejo

Stayed 1 night in Mar 2025

2/10 Terrible

orion

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience will never stay here again
Stayed 1 night in Mar 2025

2/10 Terrible

Shawn

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The ground floor window facing parking lot did not lock. Hair stick to ceiling in bathroom, stained sheets, pets in room when asked for pet free room. Very noisy hotel
Stayed 5 nights in Mar 2025

6/10 Okay

Elijah

Disliked: Cleanliness, property conditions & facilities
Average
Stayed 1 night in Mar 2025

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love having a large room option for our family on hockey trips and staff are very helpful and kind as we will fill up the pool space.
Stayed 2 nights in Jan 2025

4/10 Poor

Ken

Stayed 1 night in Mar 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Devon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very friendly
Stayed 1 night in Feb 2025

2/10 Terrible

Amy, Comox

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not up to my sandman expectations.
Stayed 1 night in Mar 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !! Our whole hockey team stayed and there is a giant commune area for everyone to enjoy…staff was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Maureen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed two nights. Room was not cleaned, bed not made up nor towels replenished. You don't get "free breakfast" here if you book through Expedia. Won't stay here again or recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

SCOTT

Stayed 1 night in Feb 2025

8/10 Good

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel was quite good, but we did have a complaint. It had snowed both nights we stayed, however the 6.00 am /7.00 am wake ups by the snow removal equipment was aweful. We felt he could have plowed the mall parking lot across the street first...lol
Stayed 2 nights in Feb 2025

4/10 Poor

darin

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID AT ALL COSTS

BEWARE! The pictures on the website do NOT look anything like the rooms. I was visiting Castlegar for work this week, and made the mistake of staying at this Sandman location. The hotel is run down to the ground, my room was a "queen suite", but I found bed bugs on the bed and the sofa/couch had bodily stains all over it. Overall the room was in horendous shape - kind of felt like a motel if I'm being honest. The gym is hardly a gym, rather its a storage closet with dingy lighting and 3 pieces of cardio equiment jammed in there, and none of them worked properly. What a horrible experience. Front desk was rude/aburpt and unwilling to help. The GM was nice enough to move to me to another room, which was not all that better. I even tried to leave the hotel for another hotel down the street, but given the fact that I had already paid on Hotels.ca Sandman refused to refund me so I ended up staying. I will never stay at another Sandman again after this horrible experience. Dont let the pictures fool you.
Stayed 1 night in Feb 2025